| Department: Undergraduate Admission
Salary/Grade: EXS/5 Please include a cover letter and resume for full consideration. Job Summary: Recruit and evaluate freshman and transfer applicants to support enrollment goals. As member of Recruitment and Communications Operations team, manage Slate CRM projects to support and improve outreach initiatives, email & print campaigns, and event programming, with a focus on Alumni Admission Council operations. Exercise discretion in the review of confidential admission materials. Plan and implement strategic recruitment practices, both long-term and short-term, to achieve University undergraduate enrollment objectives. Provide detailed and nuanced counseling to students, families, counselors, and alumni. Please note: Some evening and weekend work required. Frequent travel by airplane. 3 - 5 weeks annual travel, frequently outside Illinois required. Ability to lift 20-pound boxes of recruitment materials. Specific Responsibilities: - Manage a regional recruitment territory. Plan and execute outreach activities to meet University enrollment goals and University strategic plan. Develop, implement and assess strategic recruitment by targeting schools, programs, and students within territory. Build and maintain productive working relationships with college counselors and community based organizations (CBOs) to establish a successful recruitment campaign. Track, evaluate and report relevant recruitment statistics. Organize high school visits, college nights, on-campus events and other strategic recruitment events. Out-of-town travel up to 2 weeks in the fall with other local and out-of-town travel as assigned.
- Lead on-campus information sessions as on-duty director in visitors center on rotational basis. Answer student/family queries by phone, email, and in person.
- As member of admission committee, read, evaluate and render an admission decision for a minimum of 1,500 freshman and transfer applications. Apply independent judgment by interpreting institutional priorities during the application evaluation process to determine applicant admission to the freshman and transfer class. Must exercise independent judgment to interpret and apply University admissibility standards to meet enrollment targets. Plan and organize reading quotas to meet deadlines.
- As member of Recruitment and Communications Operations team with a dotted line to Alumni Admission Council team, coordinate operations for Alumni Admission Council (AAC), including AAC portal operations, AAC communications & correspondence, and AAC administrative tasks.
- Serve as point for AAC participation in college fairs, overseeing pre- and post-fair communications & materials shipments.
- As member of Recruitment and Communications Operations team, manage Slate CRM projects to support and improve outreach, build and execute email campaigns, pull data for mailings, create events with associated registration forms & communications, and other projects as assigned.
Performs other duties as assigned. Minimum Qualifications: - Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree.
- 1–3 years’ experience in college admission/recruiting, or equivalent experience.
- Experience in database and/or CRM management.
- Valid driver's license.
Minimum Competencies: (Skills, knowledge, and abilities.) - Proficiency in Microsoft Excel and Outlook.
- Excellent writing, editing and communication skills.
- Strong speaking/communication skills and ability to speak effectively before audiences of up to 500 or more.
- Ability to work effectively with time and volume pressures. Must be able to meet deadlines.
- Ability to communicate with diverse Northwestern community including admission staff, students/families, and alumni.
- Ability to meet department and university goals.
- Ability to work outside normal business hours including evening and weekends.
- Requires independent judgment, discretion and diplomacy.
Preferred Qualifications: - Familiarity with Northwestern.
- Ability to quickly learn new technologies and softwares.
- Keen attention to detail and strong critical thinking skills.
- Commitment to college access & inclusion.
Preferred Competencies: (Skills, knowledge, and abilities) - Familiarity with Slate Technolutions CRM.
- Knowledge of SQL and HTML.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
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