Job Summary - Responsible for developing and implementing the strategic direction and day-to-day leadership of one or more lines of business and/or clients whose markets encompass a global and/or multi-market area.
- Responsible for short and long term growth and profitability of the assigned market(s) and/or portfolio of clients.
- Collaborates with senior leadership to develop and implement a concise plan to retain and acquire clients/markets and to identify business growth opportunities, including preparing short and long-range plans, priorities, objectives and the annual budget.
- Manages project execution and drives integration among all lines of business to maximize performance of the company's platform in attracting new business development and growing market/client share, as well as integration of all shared services.
- Builds a cohesive, diverse team dedicated to ongoing improvement of service delivery platform and client relationship.
- Guides team in client relations, service orientation and consultative opportunities as well as the effective, efficient and ethical operation of their respective teams or accounts.
- Builds and sustains relationship in the community and within the industry.
Essential Duties and Responsibilities Business Operations - Responsible for setting project, department and/or division deadlines and ensuring that all business operations are carried out in line with RISE values.
- Formulates, negotiates and executes contracts with clients, lenders, contractors, vendors and other key constituents.
- Builds strong business operations and sets specific, measureable, challenging, yet achievable goals and objectives.
- Serves as a change agent for business improvements. Develops buy-in and support for new initiatives and processes.
Business Development - Evaluates industry and business trends and analyzes financial performance indicators for potential impact on operations and responds with necessary business changes as indicated.
- Provides analysis, research and related support for the creation of business development and client deliverables.
- Repeatedly demonstrates business development acumen and materially impacts new business awarded to CBRE.
Financial Performance - Prepares and oversees annual budget. Effectively understand and oversee financial accounting, budgeting and reporting by identifying mid-year trends and reforecasting to meet the financial goals and expense management for assigned area.
- Oversees and coordinates financial programs for funding new and continued operations in order to increase productivity and maximize growth.
- Requires knowledge of financial terms and principles. Leadership
- Requires an in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results.
- Serves as the "face of CBRE" in the local/national/global business community.
- Serves as a key industry and business spokesperson to the community and/or industry.
- Develops a reputation as an opinion leader and trusted advisor.
- Drives innovation and thought leadership.
- Effectively manages and leads team through change.
- Ensures consistency of service delivery that meets CBRE service delivery guidelines and in line with RISE values.
- Leads by example to earn respect and trust of peers, employees and clients.
- Demonstrates and supports a healthy balance between work and lifestyle.
- Clearly supports others by providing honest, open, two-way communication.
Supervisory Responsibilities - Manages the planning, organization and controls for one or more lines of business and/or clients whose markets encompass a global and/or multi-market area.
- May be responsible for a mix of direct and matrix reports.
- Leads and provides for the recruitment, selection, performance management , training & development, coaching, mentoring, retention and rewarding of a high caliber team to carry out the organization's mission.
- Implements a career development and succession plan, along with an effective retention program for key personnel, while creating a more diverse organization.
- Provides mentorship for management and non-management colleagues.
- Monitors appropriate staffing levels.
- Leads by example and models behaviors that are consistent with our RISE values.
Qualifications: Education / Experience - Bachelor's degree in business, engineering or related field from an accredited 4-year college program preferred.
- Master's degree in business, economics, urban studies, law or related program preferred; strongly preferred if a non-business undergraduate.
- Typically at least 10-15 years of experience in their field with strong financial and marketing orientation and proven track record of consistently generating revenue and profits.
- Able to comprehend and solve advanced problems and deal with a variety of options in complex situations.
- Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry environment.
- High level of business acumen. Knowledgeable in relevant policies and market trends, technology and information affecting the business and competition.
- Provides strong experience in managing a diverse workforce including sales, operations and expense management.
- Utilizes an entrepreneurial approach and develops innovative solutions.
Communication Skills - Excellent written and verbal communications skills.
- Able to foster a strong service-orientation and an "advisory role" in client relationships.
- Able to comprehend, analyze and interpret the most complex business documents.
- Able to motivate and negotiate effectively with key employees, top management and client groups to take desired action.
- Generates powerful proposals and makes convincing presentations to achieve new business.
- Communicates regularly with employees to share business updates, company vision, etc.
- Communicates regularly with senior leadership.
- Draws upon the analysis of others (human resources, legal, finance/accounting and other shared services groups) s to assist in making recommendations that have a direct impact on the company.
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