Assistant Director of Undergraduate Recruitment

U24: $62,809.06 - $97,339.56
Division of Enrollment Management

Thomas Edison State University was founded in 1972 to break down barriers to degree completion.  Nearly fifty years later, we proudly serve a diverse body of adult students with innovative and professionally relevant academic programming.  Our team of high-energy student- focused professionals is welcoming new members who are ready to make their mark in education and help change the lives of thousands of adult students across New Jersey and around the world.  

If you are excited by changing lives, committed to the success of all, and want to be challenged by new and innovative opportunities, we look forward to receiving your application.

Summary:

The Assistant Director of Undergraduate Recruitment reports to the Senior Director of Graduate Recruitment and Enrollment Management.  This person will interface with the leadership of the Enrollment Management division and represent the Recruitment Office internally and externally. The individual in this position cultivates and maintains strong professional relationships with key personnel in all areas of the University, and is charged with developing, leading and overseeing the university’s comprehensive approach to recruiting new and re-enrolled students, with a focus on growing student enrollment in New Jersey undergraduate programs. The Assistant Director of Undergraduate Recruitment is responsible for developing and implementing recruiting practices and procedures that enhance the prospect, applicant and student admissions experience and grow enrollments. The Assistant Director of Undergraduate Recruitment will also provide input to the Academic Affairs division concerning new opportunities in the area of New Jersey community college partnerships based on experiences and connections in the community college market. The person in this position will collaborate broadly with units from across campus in service of growing undergraduate program enrollments and improving admissions and returning student processes.

• Providing exceptional customer service to all students and guests
• Reactively answering questions via phone, e-mail, and mail in a timely manner
• Working with the supervisor in analyzing application and enrollment trends in order to develop appropriate territory recruitment strategies; assessing the effectiveness and adjusting strategies as necessary
• Traveling daily to attend recruitment events and make presentations to prospective and admitted students at community colleges, and evening programs targeting transfer students and other target populations as determined by supervisor.
• Multitasking and managing daily responsibilities in Customer Relationship Management systems
• Developing and maintaining knowledge and understanding of current admissions standards, curriculum prerequisites degree requirements, and restrictions and exceptions for potential undergraduate applicants
• Developing and managing relationships with key constituencies in the territory to include community college counselors
• Proactively using and leveraging UCR system to segment and identify candidates for follow up.
• Working with Office of Communications to leverage social media outlets to connect and communicate with students.
• Working together with supervisor and colleagues to execute best practices in territory management.
• Understanding FAFSA deadlines, process, procedures, and changes in order to accurately advise students.

Requirements:

Education: A Bachelor degree is required. Experience in the undergraduate recruiting market can be substituted for educational qualifications as determined by the appointing authority.

Experience: A minimum of five years’ experience in higher education admissions, advising and/or transfer services and experience with community college partnership programs and/or recruiting or equivalency as determined by the appointing authority.  The candidate will have excellent communication skills and thrive in an environment where they operate independently and develop innovative plans and programs to grow enrollments in TESU undergraduate degree programs.  Extensive experience in recruiting, public relations, sales, marketing, or related fields.

Preferred:

Thomas Edison State University is seeking an experienced higher education professional with experience in the community college transfer market. This person will lead our efforts to grow enrollments in our transfer programs. The ideal candidate will have established connections with the New Jersey community colleges and the PTK organization.

The ideal candidate will be able to quickly obtain a full understanding of Thomas Edison State University undergraduate degree programs. They will also be able to quickly understand TESU organizational structures, academic and administrative policies and procedures. They will understand that while they have individual goals they are part of the TESU Recruitment and Enrollment Management team. They are expected to meet their individual enrollment goals but also expected to support the overall Enrollment Management team by providing innovative ideas, assisting prospects, applicants and students and working in a collaborative team environment across all University service units and departments.  Good knowledge of: a student-centered/customer service-oriented philosophy is essential; good management principles and practices and their application; record-keeping systems; public relations and marketing principles.

 Examples of Work:

• Grow enrollments in TESU undergraduate degree programs
• Physically represent TESU at New Jersey community colleges to engage with prospective students, as well as staff, faculty and administration
• Develop a channel of undergraduate student enrollments through partnerships with New Jersey community colleges.
• Collaborate with the University Admissions office to enhance the admissions process for undergraduate prospects, applicants and students from New Jersey community colleges.
• Collaborate with University Marketing to identify need and create traditional and digital marketing and creative initiatives targeting undergraduate prospects, applicants and students from New Jersey community colleges.
• Host weekly webinars to engage with undergraduate prospects from New Jersey community colleges.
• Host individual appointments with prospective and returning undergraduate students

Knowledge Skills & Abilities:

• Strong organizational, strategic and problem solving skills
• Excellent written and verbal communication skills.
• Ability to develop collegial relationships with educational institutions that lead to enrollments.
• Experience/Skill In: compiling and analyzing information
• Identifying and defining problems/alternatives and developing recommendations
• Presenting information clearly and concisely
• Planning, organizing, and implementing workshops, programs, and conferences
• Extensive experience speaking publicly to small and large groups.
• Ability to: operate independently, exercising independent judgment and discretion and with little or no guidance

Minimum Qualifications:

-Valid driver's license

-Daily travel required year round. Position will require use of personal car, with mileage and tolls reimbursed according to federal guidelines.  Home office.  Evening and weekends as needed.

Physical Requirements:

Ability to lift and move 40 pounds.