Military and Family Life Counselor

Required Education and/or Experience Qualifications

a. Be U.S. citizens and speak fluent English.

b. Possess a Master’s degree from an accredited graduate program in a relevant field of study to the work described in the contract to include, but not limited to, a mental health related field such as social work, psychology, marriage/family therapy, or counseling.

c. Be licensed (licensed to practice independently) or provisionally licensed in accordance with the requirements applicable to the state and tier level and shall be compliant with industry accepted standards for the performance of counseling. For assignments in the 50 states, counselors shall be licensed or provisionally licensed in the state and tier level in which the participant is receiving services. For OCONUS assignments (excluding Alaska and Hawaii), counselors may be licensed or provisionally licensed in any state, the District of Columbia, a U.S. territory, or commonwealth.

d. Be able to pass all background/suitability checks listed into Section H.5, which may include additional installation specific requirements.

Preferred Qualifications

• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues
• Knowledge of available military and community referral resources
• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
• Proficiency in oral and written communication skills
• Knowledge of Microsoft Office Suite software and skilled in the use of office software

• Preference includes: Current military spouses and/or Veterans with a mobile military life and career experience.

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer