Requisition ID: 2021-7132 Position Type: Full-Time Schedule Shift: 9:00am - 6:00pm Hours Per Week: 37 Travel: None Category: Student Services
Overview TUW is seeking a motivated, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-oriented, student-centric, and have strong communication and listening skills.
Engage and serve as primary point of contact for inquiring students
Conduct phone, chat, and emailed-based communication with prospective students
Deliver program information and answer student questions
Maintain effective follow-up strategies
Identify and guide well-suited students through the admissions process: inquiry to enrollment
Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
Report to the Director of Enrollment Counseling
Bachelors degree (preferred)
3-5 years of Admissions/Enrollment experience from an accredited degree-granting university.
Successful Enrollment Advisor possess the following knowledge, skills and attributes:
Effective communication, both written and verbal
Excellent phone skills
Student-focused customer service
Excellent organizational Skills
Proficient with all Microsoft applications
Trainable: accepts and implements coaching and feedback
Comfortable being measured on enrollment targets and performance metrics
High integrity and ethical conduct
Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
Efficient time management and prioritization skills
Touro College and University System provides equal employment opportunities to all employees and applicants for employment and is committed to ensuring a productive and non-discriminatory work environment in compliance with the Higher Education Act and Amendments, the Civil Rights Act of 1964, the Violence Against Women Act (VAWA), the New York State Education Law, New York Human Rights Law and other applicable laws. It is the policy of the Touro College and University System to prohibit unlawful discrimination in employment on the basis of race, religion, sex, color, national or ethnic origin, age, disability, sexual orientation, gender identity, gender, pregnancy, veteran status, or any other status protected by federal, state or local laws.
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Touro University California provides quality educational programs in the fields of health care and education in concert with the Judaic commitment to social justice, intellectual pursuit, and service to humanity.