About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Shape regional behaviours and culture by fostering a fair, inclusive and high-performing culture that mitigates people management risk to the Bank.
Provide regional leadership to deliver fair treatment for Bank colleagues by:
Serving as a trusted COE and advisor
Promoting the Bank's valued behaviors through proactive initiatives for colleagues
Driving global and regional consistency using ER best practices, policies and standards that recognize and support a locally diverse footprint
Acting as an effective bridge between the Bank and its represented employee bodies
Enabling a #simplerfasterbetter employee experience
Steward the relationship between Bank and employee within the Group ER, Fair Accountability and Conduct framework including providing regional leadership for the ER, Fair Accountability and Conduct product suite (e.g. disciplinary management, grievance management, performance improvement).
Act as a key external stakeholder in Bank relationships with employee representative bodies, legal firms and local labour ministries (where locally relevant).
Provide senior leadership for all ER talent in region and thought leadership on both HRLT (global and regional) and ERLT forums
Act as an assigned SME and strategic partner to select HR and MT leadership (as identified)
Define and lead the regional ER strategy in alignment with the global ER team strategy, Bank strategy, regional business needs and the HR strategy/agenda.
Maintain regional accountability for the effective delivery of all Global ER and ER Fair Accountability and Conduct products across the region in line with Group strategy, policies, local laws and legislation.
Ensure that the appropriate HR support mechanisms are in place and Group policy/procedures are followed for staff e.g. re-organization, re-deployment, redundancy etc.
Effectively manage Bank engagement with employee representative bodies (e.g. works councils, unions etc) including, but not limited to, successful CBA negotiations and positive industrial relationships (where applicable).
Actively reduce the cost and reliance on external legal counsel by providing in-house ER subject matter expertise.
Provide suitable insights into employee engagement levels to Head of HR, Country/Regional Management Teams.
Support the regional execution of a performance-driven culture
ER Strategic Partner to HR and MT leadership
Provide global thought leadership to Global MT, HRMT and HRLT (as appropriate)
Be a member of the regional HRLT and Global ERLT
Build external networks and remain up to date with global and regional trends, legislative changes and other ER-relevant developments
People and Talent
Actively support, through the management of the regional ER team, effective training on ER product areas and related subjects to audiences including, but not limited to, HR and PLs
In partnership with Group ER, HRBPs and Group HR Legal, develop and implement opportunities to teach people managers on relevant ER matters and skills
Ensure regional ER team meets appropriate capability and capacity standards in order to deliver ER products and services in line with the Group ER, Fair Accountability and Conduct framework
Establish ER resourcing plans that are developed and submitted in concert with each budgeting cycle.
Oversee (and directly provide where appropriate) timely performance feedback and development opportunities for ER colleagues in support of individual growth, superlative ER service and up-to-date succession planning
In partnership with the Head ER, Policy and Product, ensure ER processes conducted in region support the Bank's Conduct agenda, reinforce the ER Product and align with the Bank's valued behaviours.
Oversee and streamline regional and country processes for managing ER matters/administration in support of the ER Mission and Vision and Group HR Agenda.
Be aware of and understand the regulatory frameworks in which the Group operates and the regulatory requirements and expectations relevant to the role.
Provide guidance on ER related regulatory issues.
Be accountable for the need and application of local ER related controls including any required testing (with limited exceptions).
Ensure policy requirements, including updates as appropriate, are submitted to the HR Obligations Register.
Collaborate with risk partners (e.g. Legal, Compliance) for advice and interpretation of local laws and regulations in the application of ER standards, processes and procedures
Where applicable, act as the primary owner for communicating with local labour ministries on Employee Relations matters, and HR related policies and procedures.
Ensure that the ER-related Policies, Standards, Procedures and Department Operation Instructions (DOIs) are up to date and in line with relevant local laws and best practice.
Develop and manage (either through supervising or directly owning) the Bank's relationships with employee representative bodies (Trade Unions, Works Councils, Employee Councils, etc) in order to support employee engagement, business performance and the Bank's broader social responsibility priorities.
Ensure appropriate collective agreements are implemented where appropriate and that negotiations are concluded effectively.
Oversee or directly manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
Oversee and manage ER-related employee risk across the country/region.
Provide commentary re ER MI and escalate ER risks based on trends or any new findings/issues.
Understand current local employment and other ER related legislation (e.g. discrimination)/best practice and be able to anticipate implications for the Bank.
Work with HR Legal and external counsel re data disclosure requests, litigation cases and preparation for/ appearance at any applicable formal jurisdiction
Identify, assess, and monitor regional and country ER process risks in line with overall operational risk management framework.
Create and implement suitable actions to mitigate identified risks.
Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimise employee related risks.
Oversight and management of any relevant country Group Policy and process dispensations across the region.
Lead the resolution of highly sensitive/complex disciplinary and grievance cases in region that create significant risk to the Bank.
Regulatory & Business conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, including understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the country ER teams to achieve the outcomes set out in the Bank's Conduct Principles; Financial Crime Compliance; the Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters, as it relates to employee relations.
Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country.
Collaborate with relevant government bodies including Labour Ministries re development and application of government policy as required.
Country/Regional Management Teams
Global Head ER, and ER FA and Conduct team
Regional Head HR, Asia
Regional/Country Financial Crime Risk
Regional/Country PRB (Performance, Reward and Benefits)
Employee Representative Bodies / Unions
Employment/Labour government departments
Our Ideal Candidate
Qualified Employment Lawyer or ER specialist with significant relevant experience
Experience in managing Bank engagement with employee representative bodies e.g. unions, works councils
Strong knowledge of the local legislative and regulatory landscape
Appropriate people leader experience
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.