Enrollment Counselor- (MCCC Grade 3)

GENERAL STATEMENT OF RESPONSIBILITIES:

Under general supervision, the purpose of the classification is to provide information, assistance, and guidance to prospective students regarding college programs, career exploration, and admissions. Employees in this classification perform administrative work. Classification is responsible for providing enrollment information/assistance, and guiding through the enrollment process. Performs related work as directed.

SUPERVISON RECEIVED:

Director of Admissions

SUPERVISION EXERCISED:

May supervise clerical support staff, part-time and student employees if assigned.

DUTIES AND RESPONSIBILITIES:

1. Provide information, assistance, and guidance to prospective students regarding college programs, career exploration, and articulation agreements with four-year institutions. Offers guidance to assist students in planning to meet their educational objectives; assists students in completing required forms for Admissions.
2. Interact/ communicate with students about the Admissions process and their status there within. Communicate with students via phone, email, walk-ins and appointments. Outreach to students to assist them to complete the Admissions and Enrollment process.
3. Provide assistance to international students concerning international student requirements; assist foreign students with completion of admission applications/documentation.
4. Provide assistance to students pursuing the Dual Enrollment- ACE Program. Meet with prospective students and families about the qualifications and requirements, and enroll them into classes.
5. Provide guidance to all High Demand programs about qualifications and status updates. Facilitate Health Information Sessions on a monthly basis.
6. Promote the college to high schools, community agencies and companies. Promote the college, its programs, and enrollment services by attending college recruitment activities, visiting high schools, conducting college tours and Information Sessions for individuals or groups. Promote student awareness outreach of next steps in the enrollment process.
7. Perform administrative tasks associated with department activities (i.e.-scheduled Admission events). Be able to utilize reference materials, operate a computer and utilize, desktop software, calendar, proprietary student information system, or other software programs such as Microsoft Excel, Outlook, Word, PowerPoint, TEAMS.
8. Coordinate work of assigned work-study students or other part-time staff. Instruct assigned staff in performance of duties according to established standards; prioritizes, assign, review, and coordinates work; assist with problem situations and provide direction.
9. Interact with various agencies/individuals, (i.e.- attends meetings, communicate with supervisor, colleagues, employees, other departments, students, faculty members, other educational facilities, the public, outside agencies, companies, and other individuals to coordinate activities, activities, review status of work, exchange information, or resolve problems).
10. Maintain professional knowledge in applicable areas. Research new trends and advances in the profession; read professional literature, attend conferences, workshops and training sessions when possible.
11. Must be able to work a schedule of 11:00 am – 7:00 pm; with flexibility of occasional office coverage in the morning shift and occasional weekends.
12. Perform other duties as assigned.