Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band:
Detailed Job Description Provide students, families and RIT departments with timely and accurate information regarding student tuition, room, board, fees and payments including financial aid and third party credits. Perform detailed work in the following areas: third party billing, collections, student account services, accounts receivable, cashier functions, and Federal Perkins Loan Program.
Perform outreach to students and parents to resolve student account balances that may total over $25,000 per semester. Recommend solutions for payment plans. Exercise professional judgment in resolving past due balances.
Demonstrate a strong working knowledge of applicable university policies and federal and state regulations related to all financial aid programs including, but not limited to, Federal Title IV Programs, NYS TAP, State VR programs, university funded financial aid, alternative loan programs, College savings and Prepayment Programs and other available financing options and payment plans.
Maintain a thorough understanding of federal loan programs in order to act as a resource and advice students in repayment and consolidation. Ensure that families and students understand the consequences of defaulting, and the impact on future credit. Actively pursue alternatives to minimize or eliminate defaulting on repayments.
Maintain a thorough working knowledge of all functionality of the PeopleSoft Campus Solutions system and all other related student administrative systems, providing efficient, accurate processing of all student account adjustments, third party billings and deferment programs. Assist in testing new functionality for PeopleSoft, interfaces with internal departments and external agencies.
Required Minimum Qualifications AAS in Business Administration, Accounting preferred or an equivalent combination of education and relevant experience. Knowledge of Oracle financial applications, People Soft Campus Solutions or another enterprise system, web browsers and proficiency with MS Office required. An understanding of accounting principles, math skills and the ability to analyze financial data to make informed decisions is required. Must be well-versed in FERPA and other applicable information privacy regulations.
Must possess exceptional written and oral communication skills; strong customer service orientation; as well as a demonstrated ability to work collaboratively with others. Must work independently with minimal supervision and exercise professional judgment in carrying out all assigned responsibilities. The ability to prioritize work and maintain a flexible schedule in an environment of fluctuating time management demands is required.
Required Application Documents
How to Apply In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the Great Colleges to Work For. RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .