DESCRIPTION

The Patient Billing and Collections Supervisor provides guidance to support staff in billing and/or collections activities. Directs staff to complete assignments using established guidelines, procedures and policies. Recommends new and revised procedures as needed.Involves patient, third party, government, physician billing and/or collections activities.

Provides for coordinated processes, procedures and systems, customer service delivery models and ensuring compliance with internal policy and external agency regulations. Manages insurance reimbursement from third-party billings and government insurance programs. Keeps abreast of the full array of third-party contracts and billing/collections requirements. Incorporates cash posting, accounts receivable management and financial counseling for securing collections of accounts.

MINIMUM QUALIFICATIONS

• Seven years of related experience, education/training, OR a Bachelor's degree in related area plus three years of related experience/training. Related experience in patient, third party, government, physician billing and/or collections activities.

• Experience and proven success in the ability to supervise, schedule, and coordinate daily activities of subordinate staff and effectively manage multiple priorities in a fast-paced,dynamic environment.

PREFERRED QUALIFICATIONS

• Knowledge in Denials Management for Professional Billing, multi-specialty knowledge.

• Epic Experience.

• Intermediate Excel experience including Pivot Tables.

• Intermediate Microsoft Office tools experience.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.