Loan Portfolio Manager - Commercial Real Estate Finance
Northmarq is seeking an experienced Loan Portfolio Manager to join our Dallas loan servicing team. We provide capital solutions for owners of commercial real estate. With regional offices coast-to-coast, we are the nation’s largest privately held servicer and provider of commercial real estate debt and equity. We continually establish new standards of excellence in serving a nationwide client base while focusing on the importance of relationships and service.
** All applicants must complete an online application to be considered
** All inquires for this position, please contact Maddie Shillingstad in Human Resources at NorthMarq ([email protected])
Organization & Planning
Plan and schedule own workload to most efficiently meet daily, weekly, monthly, quarterly, semi-annual and annual benchmarks
Create, distribute and monitor reports to lenders, regional offices, and management to ensure compliance with contractual obligations
Develop and implement procedures and business processes; serve as an advisor to various procedure committees
Assist with department budget as needed
Execution and Direction
Manage a team of 4-7 analysts responsible for, but not limited to borrower requests (partial releases, assumptions, extensions, lease reviews, etc), property inspections, financial analysis, reserve disbursements, payment collection, and covenant monitoring
Review due diligence packages and case plans prepared by analysts to provide internal approval for borrower requests
Coach, direct and motivate staff through daily interaction and workload discussion
Develop, train and assess the competency of staff; serve as a mentor as well as a resource of technical knowledge
Provide ongoing feedback to analysts regarding their development and goals, with an annual summary
Collaborate with department leadership and Human Resources to hire, discipline, and terminate staff
Provide premier customer service to lenders, borrowers, and regional offices in a friendly and professional manner
Build lender relationships through industry conference attendance, lender visits, and networking
Serve on leadership teams and assist with formulation/execution of departmental policies, procedures, projects, and strategies
Perform quality control to promote accuracy, identify development opportunities and establish consistency
Perform/lead other reasonable tasks/projects as assigned
Education: Four-year degree required, preferably with a major in real estate, finance, or business administration. MBA degree desirable.
Work Experience: Minimum of 5 years of experience in commercial loan servicing, finance, or accounting with a minimum of 2 years in a leadership role. Background in Freddie Mac or Fannie Mae Multifamily preferred.
Demonstrated Professional Competencies to include:
Demonstrated leadership abilities; ability to lead both independently and within a team, with minimal supervision
Strong organizational skills with the ability to handle multiple projects and assignments while meeting all deadlines
Strong analytical and modeling skills
Excellent oral and written communication skills
Customer service oriented
Problem-solving and critical thinking abilities to reflect level of responsibilities
Attention to detail and accuracy while maintaining a high level of output
Demonstrated Technical Competencies to include:
Experienced and proficient in Microsoft Office products, including Excel, Word, and Powerpoint
Demonstrated knowledge of commercial real estate loan terminology including experience in credit analysis and underwriting
Demonstrated work ethic and willingness to work extended hours when necessary
Ability to maintain sensitive and confidential information
Ability to maintain a positive attitude and lead through change at a fast-growing company
Telecommuting is allowed.
For nearly 60 years, NorthMarq has been a capital markets provider of debt, equity, and loan servicing to commercial real estate investors through its regional offices from coast-to-coast. Our expanded platform now includes investment sales for multifamily assets, further broadening our commitment to building stronger relationships that deliver better results throughout the entire life of ownership.
As a leading capital markets provider, NorthMarq has decades of expertise built on strong relationships. As the company grows, the foundation built on our core values—integrity, respect and community—is critical. We pride ourselves on quality, customer service excellence and results.
We know our most valuable asset is our employees. Recruiting and retaining the best people in the industry is critical to our ongoing success. Each of our employees has opportunities for personal growth and works in a place where results are rewarded. Across all of our 30+ offices, we have a strong sense of camaraderie united by our corporate headquarters in Minneapolis, Minnesota.
We are privately owned, part of the Pohlad Companies family of businesses.