Working as part of a growing team in the Student Success Center, Student Success Advisors provide program services for students, staff, and faculty that foster excellence in the student experience at UNCW and position them for success as they continue in their chosen career paths. Student Success Advisors work with diverse caseloads, including students that are on campus in a traditional model, in a hybrid model and students that are solely online. Additionally, Student Success Advisors collaborate with faculty advisors in every phase of the student life cycle.
Student Success Advisors will advise students on various university and program resources, time management resources and program benchmarks. With a campus mandatory advising model, Student Success Advisors work consistently with their assigned advisees, but also with prospective and continuing undergraduate and graduate students. Student Success Advisors rely heavily on significant use of communication via phone, video conference, email, and other forms of communication; therefore Student Success Advisors are self-starters, quick learners and are motivated by working in a collaborative environment.
Minimum Education and Experience Requirements:
The successful candidate must: 1. Have a master's degree in higher education student affairs or related area OR hold a master's degree with at least 3 years of related work experience with a university or college setting 2. Possess strong communication, interpersonal, organizational skills as well as demonstrated professionalism in effective judgment and professional integrity 3. Manage time effectively in a busy environment 4. Demonstrate a commitment to customer service 5. Have experience with and a passion for advising students from diverse backgrounds in both face-to-face and online environments 6. Possess strong technical skills and be able to utilize and learn various software applications, learning platforms, Microsoft office suite, and technology-based delivery systems
Preference will be given to applicants who possess: 1. Demonstrated experience of effectively working in a matrix organization 2. Experience working with students in health and human services 3. Experience with assessment of programs and services 4. At least one year of experience working exclusively with an online student population and/or online advising model 5. A track record for effective advising, coaching and communication skills within a diverse student population 6. Experience with pre health students 7. Be knowledgeable of best practices and theoretical foundations in the field of adult learning, student development across a diverse spectrum of students, supplemental instruction, advising, and student services, as well as all relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.
Primary Purpose of Organizational Unit:
The Student Success Center in CHHS works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience at UNCW and position students for success as they continue in their chosen career paths. The center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals. The Student Success Center works collaboratively with other units across campus (such as the Career Center, University College, etc.) to: 1. Provide academic advising 2. Support program recruitment and admissions 3. Provide major, career, and graduate school guidance 4. Support internships, clinicals, and field placements for students 5. Perform student assessment, monitoring, and reporting 6. Develop other services and programs that will foster student and alumni success.
The Student Success Center acts as an
Internal Number: 19600
About The University of North Carolina Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to learning through the integration of teaching and mentoring with research and service. Guided by our Strategic Plan, the university is committed to nurturing a campus culture that reflects its values of diversity and globalization, ethics and integrity, and excellence and innovation. A public institution with nearly 17,000 students, the university is focused on supporting and enhancing the student-centered learning experience that has been a hallmark since its founding in 1947. UNCW offers an array of programs at the baccalaureate and master’s levels, and doctoral programs in marine biology, educational leadership, psychology and nursing practice. UNCW is one of the 17 institutions that make up the UNC System.At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, nati...onal origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.