Advises and counsels students on course selection associated with curriculum goals and objectives for the McCormick School of Engineering’s Computer Science Division. Assesses individual situations and circumstances, many complex in nature, and creates, implements and monitors recommendations, partnering with internal/external constituencies and resources that meet student needs. Ensures compliance with all associated policies, rules and regulations. Develops additional programs for undergrads as necessary to support advising. Assist in the many key aspects of CS education including: peer mentors, graduate TA’s, advising and tutorials. This position requires non-traditional hours
Serves as backup to CS Student Program Assistant.
Implements strategic plans and contributes to process by reviewing existing practices and recommending enhancements and improvements.
Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in operations.
Manage the applications, interviews, training and assignment of undergraduate peer mentors to CS Courses
Assist in the organization of grading efforts for CS Core courses
Hold and distribute tests for student pick up
Administer CS course curriculum in McC MAS system
Provides customer service oriented, student centered guidance and counsel based on individual circumstances, preferences, etc. and in compliance with all associated policies, rules and regulations.
Identifies service improvement opportunities that will enhance guidance/counsel delivered.
Academic advising & counseling may include: degree planning and management (qualifications for enrollment; major/minor selection, double majoring, interschool transfer; course planning, sequencing, alternatives, waivers, etc.); monitoring academic progress; graduation preparation; application and/or referrals to graduate schools, etc.
Provide advice on course offerings, program requirements and supplemental programs.
Serve as a resource to students who have questions about graduation requirements.
Schedule/coordinate tutorial sessions for EECS111
Partners internally with admissions and faculty to provide information regarding interfacing academic and career resources and services.
Collaborates with student affairs, academic departments, student organizations and administrative offices to develop programs and publicize opportunities spanning a broad range of industries and geographies.
Engages with associations, organizations, alumni, and employers to encourage experiential education and professional development.
Develops plans and arranges programs - meetings, workshops, seminars, trainings, events, company visits, information sessions, career fairs, etc. designed to provide information, promote resources, and to build internal and external relationships.
Identifies & obtains external expertise as needed and works with content experts for current and new programs.
Reviews programs and recommends changes to increase value, resources and participants.
Manages speaker selection, communication, and topic development.
Leads program/project updates and improvements.
Ensures that program/event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Assist with course scheduling and registrations
Represent CS at Weinberg Fair
Analyzes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing CS undergrad student experience.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from internal/external participants (students, faculty, peer mentors and graduate TAs etc.) to assist in program development and updates.
Implements corrective actions required as a result of surveys or other indicators.
Ensures compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
Prepares documentation as required.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience and 1 year career counseling/advising in higher education or 1 year of industry experience; or other relevant experience required; OR
Successful completion of a full course of study in an accredited college or university leading to a master's or JD or higher degree; OR appropriate combination of education and experience
Minimum Competencies: (Skills, knowledge, and abilities.)
PeopleSoft Campus Solutions (SES) or similar
Masters Degree or equivalent
Knowledge of Computer Science
Experience working in Higher Education
Preferred Competencies: (Skills, knowledge, and abilities)
Proficiency with computer applications so as to be able to use MS Office Suite and Student Enterprise System
Excellent written and oral communication skills; ability to present information clearly and professionally to audiences ranging from faculty and current students to prospective student families
Understanding of the undergraduate experience and development as students early in their college years, including difficulties requiring referral to proper support/service offices elsewhere in the University
Thorough and accurate ability to monitor a student’s curricular progress to an engineering degree
Expertise in using and explaining University’s central Enterprise System for maintaining students’ academic records and enabling them to do the same independently
Ability to handle multiple projects simultaneously while maintaining timely and effective student service and high levels of attention to detail; outstanding organizational skills
Strong interpersonal skills and sense of collegiality.
High degree of integrity and ability to main confidentiality.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39993
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.