Manager, Career Advising and Student Services

Job Description:

• Serve as the staff leader for the Pritzker School of Medicineâ™s career advising program. Provide support to the Dean of Students, the Director of Preclinical Advising, the Director of Medical Student Performance Evaluation, and 8 faculty Career Advisors in organizing, implementing, and evaluating programs and activities to support medical student career exploration. Implement career development content into formal and informal curricula (class meetings, orientations, student groups, etc.) throughout the course of the four-year medical school educational program. Develop and implement a new career advising program to begin in the MS1 year, working closely with the Director of Preclinical Advising. Organize panels, workshops, and individual career exploration interventions. Take responsibility in ensuring a successful outcome of the residency advising and match process.  Coordinate the activities of 8 Faculty Career Advisors in working with all MS4 students in the match. Recommend process improvements for programs that support successful management of career advising.
• Manage and expand technology to support these processes, including working with the AAMC CiM program, the homegrown residency outcome database, the Electronic Residency Application Service, and the National Medical Ranking Program interface.
• Manage the development of the Medical Student Performance Evaluation (MSPE) for all graduating medical students.  Work with the MSPE Faculty Director, members of the Curriculum Staff, and Faculty Directors of the Required Clerkships to enhance existing processes and student management system technology to ensure the accuracy of all clinical evaluations and reporting of medical studentsâ™ extracurricular activities. 
• Work with staff in curriculum and central support who provide support in the compilation and review of data included in the Medical Student Performance Evaluation, including recruiting, hiring, and managing student workers on an as-needed basis. 
• Oversee schoolâ™s communication and publications for external and internal audiences. Serve as the main grant writer for the medical school, seeking opportunities to enhance support for PSOM programs. Support the development and maintenance of the PSOM website as well as all recruitment marketing collateral with staff from the Office of Admissions and the Office of Multicultural Affairs, including digital media, online videos, website development. Provide oversight for the effectiveness of the Pritzker website, including reviewing content and organization for effectiveness ease of use for all audiences. Write and regularly update stories on the Pritzker website home page. Support the internal messaging within the medical school from the Deans to faculty and students, as well as letters of reference from the DFME and Dean of Students supporting student applications to joint degree programs, internal and external awards, and other opportunities. Assist the Deans with high level correspondence and communications. Because of the very high volume of the Deansâ™ correspondence and the sensitivity needed to communicate with students, this individual will need to demonstrate outstanding writing skills, outstanding personal judgment and discretion, and strong organizational skills to ensure timely response and effective communications. 
• Provide support for key initiatives related to student service and support at the Pritzker School of Medicine, including the Identity to Inclusion committee and other student run organizations.  Serve as the staff support to expand the range of services and programs offered through these student life organizations. Work with faculty and student leaders to develop and implement new initiatives and monitor and collect data to evaluate and assess the impact of these programs. Participate in preparation and presentation of scholarly work describing and disseminating these initiatives as innovations locally, regionally, and nationally. Provide oversight of processes and procedures to recognize medical student accomplishments (AOA, Graduation Honors & Awards, etc.) to ensure fairness and transparency. Recommend process improvements for these programs to enhance wellness, support an inclusive learning community, and promote transparency and clarity in awards processes.
• Conducts regular meetings with students to discuss academic programs, choice of major, academic progress and career goals. Facilitates students' progress towards the degree.
• Advises students with minor academic difficulties and counseling while responding to queries from faculty, staff and parents.
• Keeps records of student degree programs and notes on student conversations.
• Writes letters of recommendation for students for jobs, scholarships, and graduate schools.
• Performs other related work as needed

Preferred Qualifications

Education:

• Graduate degree.

Experience:

• Minimum of five years of relevant experience.

Preferred Competencies

• This is a professional position.  The successful employee must possess sound judgment and tact in handling confidential issues in working with faculty, students, and administrative staff.  Proven ability to function independently and proven record of excellent professional judgment.  Must possess outstanding writing skills, outstanding personal judgment and discretion, and strong organizational skills to ensure timely response and effective communications.  Must have the ability to execute effective presentations.  Proven ability to set and maintain a standard for a high volume of productivity in a fast paced environment and be able to meet deadlines.  Must possess a high degree of accuracy with attention to detail and the ability to effectively prioritize multiple tasks.  Must possess the professional and interpersonal skills needed to effectively supervise others.  Must demonstrate the ability to work successfully as a member of a team with both faculty and staff.  Must demonstrate working knowledge of word processing, data analysis and spreadsheet programs.  This position requires some evening and weekend responsibilities.
• Strong facility with a Microsoft Windows operating environment.
• Strong ability in website management and comfort with learning new technologies and tools.
• Excellent interpersonal and written communication skills required. Excellent organizational skills and ability to self-motivate.
• Ability to work independently and well as in multi-disciplinary teams.
• Experience with website development, social media, and brand management.
• Strong student values required. Experience with event development and management.

Working Conditions

• A high capacity for critical and strategic thinking.
• Proven ability to set and maintain standard for a high volume of productivity in a fast-paced environment.
• Must possess a high degree of accuracy with attention to detail and the ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
• Demonstrated ability to respond in a professional manner to all constituents.
• Demonstrated ability to work with faculty and senior staff in a âœmatrixed❠rather than âœsilo❠organization.
• Demonstrated commitment to the highest standards of integrity in working with faculty, staff and students.

Application Documents

• Resume (required)
• Cover Letter ( required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

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