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Job Summary Reporting to the Director of Employee & Organizational Development (EOD), the EOD Consultant serves as a trusted advisor to Institute employees and managers regarding work and organization-related issues. Working within the Human Resources department, the Consultant also partners with HR team members to support initiatives. Caltech is a community that values strong professional relationships, creative thinking, and high-touch customer service experiences.
Serves as an employee relations advisor while establishing and maintaining professional work relationships with employees, management, and faculty which encourages them to seek advice from, and work with, Employee & Organizational Development in resolving workplace issues
Provides strategic guidance to all levels of management, faculty, and employees on a variety of HR-related topics including, but not limited to, communication, problem resolution, employee engagement, policy interpretation and employment law issues, performance management, ethics, codes of conduct, and disability related issues
Interacts effectively with members of the Institute's General Counsel's office, seeking advice and counsel on matters that will or may result in legal action
Conducts organizational analysis and reviews to identify possible problems, solutions and recommendations for operational improvement to meet strategic goals
Actively participates in the development and implementation of Institute and human resources policies and procedures. Communicates, interprets and applies Institute policies and procedures as required
Conducts complex investigations and recommends resolution to employee complaints, grievances, and charges. Guides management in implementation of recommended solutions
Conducts exit interviews and in collaboration with other HR staff, makes recommendations regarding turnover reduction and retention strategies
Works with management to develop and create succession plans
Works closely with outside agencies and represents the Institute at hearings as required: Employment Development Department (EDD), Equal Employment Opportunity Commission (EEOC), and the Department of Fair Employment and Housing (DFEH)
In concert with HR Events & Education, creates and conducts training programs on various topics that foster positive employee relations. These may include workshops on performance management, prevention of harassment and discrimination, and supervisory/management skills
Works collaboratively with faculty, employees, and management on reorganization strategies, implementation and workforce planning. Partners with management in developing, planning and implementing organizational changes, including reorganizations which may result in work force reductions
Actively partners with Human Resource and Payroll team members in support of key initiatives including communicating HR/Payroll goals and objectives with assigned divisions/departments. May advise regarding process, procedures, and compliance as requested by HR and/or Payroll leadership
Other duties as required
Bachelor's Degree in human resources, business, organizational psychology or related field preferred with 5+ years related work experience, or a combination of education and related experience, including supervisory and/or investigatory experience
Must possess excellent verbal and written skills
A high level of interpersonal and customer service skills are required; individual will be required to interact regularly with all levels of the Institute
Must have ability to apply policies and procedures as well as current legal guidelines
The ability to work effectively with little direction and to make appropriate decisions based upon policy, accepted practices, and/or procedures
Must be an expert problem-solver and have the ability to develop creative approaches and solutions that result in effective resolution of differences
The ability to be collaborative while working in a complex and fast-paced organization
A general working knowledge Microsoft Office suite is required
A working knowledge of mediation, team building, and communication techniques for a diverse community
Master's degree in a human resources related field and 6+ years of directly related work experience
The candidate will ideally understand the academic environment
Candidates who are bilingual (Spanish/English), both spoken and written, will be given preference
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.