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EOP/USP Intake Counselor (4500U), Undocumented Student Program 14086
University of California Berkeley
EOP/USP Intake Counselor (4500U), Undocumented Student Program 14086
University of California Berkeley
 EOP/USP Intake Counselor (4500U), Undocumented Student Program 14086 At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan. Application Review Date The First Review Date for this job is: January 5, 2021 Departmental Overview The Educational Opportunity Program (EOP) and the Undocumented Student Program (USP) are two of several CE3 programs. EOP and USP provide holistic support to first generation, low-income, underrepresented and undocumented college students with the guidance and resources necessary to succeed at UC Berkeley, one of the best public universities in the world. EOP & USP academic counselors and student staff work alongside amazing students who, despite their unique responsibilities and challenges, transform their lives through academic achievement and personal growth. EOP's individualized academic counseling, comprehensive support services, and extensive campus referral network help students develop the unique gifts and talents they each bring to the university while empowering them to achieve. USP's holistic services aim to support the advancement of undocumented students within higher education and promote pathways for engaged scholarship. Position Summary The Intake Counselor helps staff EOP/USP's 3 reception areas and community spaces. This role will maintain a professional and positive attitude when responding to inquiries, requests or complaints from students, staff, or community members and assist in their resolution. Performs a limited range of counseling and advice to targeted students. Provides straightforward counseling and advice to commonly-encountered situations independently, but receives assistance for unusual situations. The EOP/USP Intake Counselor will use professional concepts to identify students' needs, answer quick questions, offer academic counseling on core policies, procedures, and deadlines, and provide referrals to EOP/USP Academic Counselors, CE3 program leads, and/or other appropriate campus resources. During shelter-in-place, the Intake Counselor will meet EOP/USP's urgent need of developing virtual protocols that ensure students have continued access to EOP/USP services. The Intake Counselor will play an essential role in developing intake protocols and triaging when EOP/USP services are able to transition partially or fully back to in-person offerings. Other responsibilities include supervising paraprofessionals, coordinating processes for direct resource partnerships, web and social media management, and serving on internal EOP/USP projects. The Intake Counselor is highly trained to answer common advising questions, provide excellent customer service, and work with EOP and USP student populations with a range of experiences, backgrounds, and interests. Collaborates with EOP/USP Academic Counselors, Peer Academic Counselors, and Intake Staff to identify student needs and provide multiculturally aware, solution-oriented service. Responsibilities
Required Qualifications
Education
Preferred Qualifications
Salary & Benefits For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html How to Apply Please submit your cover letter and resume as a single attachment when applying. Other Information This is a two years contract position. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: https://www.eeoc.gov/sites/ For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=14086&PostingSeq=1 Copyright 2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-02b4b745c264ff45a470bbd29bbaae5a
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Internal Number: 2109326
About University of California Berkeley
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.
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