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Representative (Office Manager)

Webster University

Representative (Office Manager)
Webster University

Position Number: S0940

Job Description Summary:

Responsible for processing all paperwork associated with student applications, transcripts, registrations, drop/withdrawals, and payments.

Creates and maintains paper and electronic files.

Answers telephone, schedules appointments, greets and directs visitors/students. Assists staff, faculty, and students in response to inquiries and requests for information.

Serves as financial aid representative for the campus, coordinating the processing and submission of all financial aid documentation.

Provides veterans' benefits counseling. Works with local and regional Veterans Administration representatives. Submits student VA and VR certifications each term.

Processes military and civilian tuition assistance paperwork and serves as liaison with military educational counselors to assist tuition assistance students.

Participates in the coordination of campus meetings, faculty meetings, graduation planning, and commencement ceremonies.

Works with Webster University Main Campus and extended site personnel on process improvement projects.

Monitors level of office supplies and orders supplies as necessary.

Attend education fairs and community events with the Campus Director.

Assists Adjunct Faculty with classrooms, necessary equipment, and supplies including textbook orders.

Operates office equipment such as copier, computer, telephone, fax machine, printer, postage meter, etc.

Performs other duties as assigned.

Minimum Qualifications
Two years of college coursework and/or equivalent experience.
Detail oriented with strong organizational skills.
Strong interpersonal skills, ability to communicate effectively, both orally and in writing.
Knowledge of Utah State and Federal regulations pertaining to the administration of GI Bill benefits, military tuition assistance, and financial aid preferred.
Ability to operate office equipment, proficient in Word, Excel, Outlook, PowerPoint, and possesses the ability to learn how to use Webster University student tracking programs.
Able to work independently and advise students with general program information and admissions requirements.
Possess valid U.S Drivers License and an insured vehicle to drive to and from on base locations.
Ability to pass a background check to access Federal/Military Installation.

Preferred Qualifications
Ability to operate Microsoft Office Suite without assistance.
VA Certifying Official.
Knowledge of military branches and rank structure.
Knowledge of military and civilian tuition assistance process.
Veterans preference given.

Essential Duties
Responsible for processing all paperwork associated with student applications, transcripts, registrations, drop/withdrawals, and payments.
Creates and maintains paper and electronic files.
Answers telephone, schedules appointments, greets and directs visitors/students. Assists staff, faculty, and students in response to inquiries and requests for information.
Serves as financial aid representative for the campus, coordinating the processing and submission of all financial aid documentation.
Provides veterans benefits counseling. Works with local and regional Veterans Administration representatives. Submits student VA and Vocational Rehabilitation certifications each term.
Processes military and civilian tuition assistance paperwork and serves as liaison with military educational counselors to assist tuition assistance students.
Participates in the coordination of campus meetings, faculty meetings, graduation planning, and commencement ceremonies.
Works with Webster University Main Campus and extended site personnel on process improvement projects.
Monitors level of office supplies and orders supplies as necessary.
Attend education fairs and community events with the Campus Director.
Assists Adjunct Faculty with classrooms, necessary equipment, and supplies including textbook orders.
Operates office equipment such as copier, computer, telephone, fax machine, printer, postage meter, etc.
Performs other duties as assigned.

Closing Date:
Open Until Filled: Yes

For full application instructions and position description, visit: https://webster.peopleadmin.com

Webster University is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to maintaining a culturally and academically diverse faculty and staff of the highest caliber. Accordingly, Webster University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, ethnicity, age, protected veteran or disabled status, genetic information, or any other characteristic protected by applicable law.

Internal Number: 2090951

About Webster University

With its home campus in St. Louis, Missouri, USA, Webster University comprises an action-oriented global network of faculty, staff, students and alumni who forge powerful bonds with each other and with their communities around the globe. Founded in 1915, Webster is a private non-profit university with students studying at campus locations in North America, Europe, Asia and Africa and in a robust learning environment online. The university is committed to ensuring high-quality learning experiences that transform students for global citizenship and individual excellence.

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Representative (Office Manager)

Webster University

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