Under the supervision of the Director and/or Associate Director in the Office of Financial Aid and Scholarship Services, the Financial Aid Counselor (Professional Services Specialist IV) performs basic professional functions using established policies, procedures and guidelines; reviews and processes financial aid applications; makes determinations of eligibility and performs needs analysis; provides exemplary customer service to support students, their families and all visitors regarding financial aid; and does related work as required. This position requires occasional travel and a flexible schedule including evening and weekend hours.
This is not a remote position and requires physical presence on campus three days per week or as determined by the Supervisor. It requires working on campus during the COVID-19 pandemic and interacting directly with students following all procedures and protocols set forth in the University’s Restart Plan and any procedures/protocols created through additional correspondence. The employee must have the ability to wear a face covering for the duration of the work day during the COVID pandemic or as determined by university protocol.
Qualifications: Graduation from an accredited college with a Bachelor’s degree and one year of professional experience in a financial aid office is required. Experience working with Ellucian Colleague software is preferred. Candidate must have knowledge of State and Federal financial aid regulations, debt management, student budgets and loan programs. Excellent customer service skills and oral and written communication skills are essential.
Application: Please send cover letter, resume and contact information for three professional references to: Ms. Helen Ramirez, Search Committee Chairperson, by email to [email protected]Please specify Financial Aid Counselor in the subject line of the email. Candidacy review begins immediately and continues until appointment is made. Official transcripts for all degrees and three current letters of recommendation are required prior to the starting date of employment.
Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
About Kean University
Kean University is a world-class, vibrant and diverse institution offering 50 undergraduate majors and 80 graduate programs and options leading to masters and doctoral degrees, professional diplomas and certifications. Kean distinguishes itself through excellence in academics, strategic investments in both research and cultural facilities and initiatives and a commitment to the success of every student. Dedicated to preparing students for rewarding careers, lifelong learning and fulfilling lives, Kean offers a broad range of disciplines, the expertise of a diverse and world-savvy faculty and a student-centered learning environment and campus community. The University sits on three adjoining campus sites in Union County, New Jersey covering 180 acres, two miles from Newark Liberty International Airport and thirty minutes from New York City, with an additional location in Ocean County, New Jersey. Kean University also operates a unique, additional location in Wenzhou-China, where development of a full-scale campus is currently underway.