Job Summary/Basic Function: General Description: Under the direction of the Assistant Director for Financial Aid Operations, the Financial Aid Specialist, Operations will be involved in all aspects of financial aid administration. The purpose of this position is to evaluate, approve and award financial aid to students in accordance with federal, state, and university regulations, policies and operating guidelines. This position assesses financial needs of students, advises students and parents regarding financial aid options, processes and requirements. Participates as appropriate in systems/procedures planning and management; implements and coordinates specific individual programs or assignments in accordance with the overall objectives of the office, within the division of Enrollment Management.
Essential Job Functions:
Analyzes and evaluates financial viability of students and families and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.
Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.
Reviews for accuracy and provides signature approval/disapproval of loan applications, promissory notes, and other financial documents.
Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
Provide information, in person, on the telephone, and through electronic Chat, to students, prospective students, and families regarding student financial aid, admissions, account balance, and registration status.
Serves as liaison with state, federal, tribal, and other agencies; keeps abreast of student assistance opportunities and program regulations.
Oversees the collection, management, and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate.
Implements, coordinates, and oversees one or more specific administrative programs and/or service areas, as assigned.
Trains and serves as an operational resource to other staff and /or students, as appropriate; may supervise student employees or lower-level staff.
Serves as subject matter expert, suggesting improvements where appropriate and maintaining procedural and policy documentation on an annual basis.
Performs miscellaneous job-related duties as assigned.
Minimum Qualifications: Job Requirements: High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
Knowledge, Skills & Abilities: Excellent communication and counseling skills (verbal and written). This position involves significant interaction with students and parents. Strong analytical and computer proficiency skills are necessary, along with the ability to multitask effectively. This job requires the ability to perform the four basic arithmetic operations.
Preferred Qualifications: Experience Preferred: Two years of experience in a financial aid preferred. Two years at an institution of higher learning or another highly regulated field required. Familiar with financial documents and a high competency of computer skills. Strong customer service skills that demonstrate a 'student first environment
Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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Home to more than 14,000 students, Lamar University is one of the fastest growing universities in Texas and is a member of The Texas State University System. LU offers more than 100 programs of study leading to bachelor’s, master’s and doctoral degrees. The 270-acre campus in Beaumont is about 90 miles east of Houston and about 25 miles west of Louisiana