Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Department Overview: Wealth and Investment Management (WIM) within the Enterprise Information Technology (EIT) business provides technology support to a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors.
: Responsible for supporting WIMT India LOB leaders with oversight and governance of operations by monitoring business delivery performance, overall resourcing, financials and operational risk / compliance expectations. Develops metrics and evaluates performance of programs, services and initiatives. Overall accountability to provide the LOB leadership team with timely and accurate operational visibility needed to support decision-making. Ensures operational compliance expectations are met and any identified gaps are remediated.
Track & monitor status for key operational KPIs related to people, processes, delivery and finance (LOB headcount, local budgets / forecasts, expenditures & financial metrics).
Consolidate data from multiple sources, query, and analyze the operational trends and provide key insight to help with decision-making.
Prepare regular dashboards on key operational metrics & KPIs for executive level briefing (CIO dashboard views) that reflect efficiency & effectiveness of the business, present to various stakeholders.
Monitor business performance of WIMT India team against all key parameters identified for operating reviews; assist in MBO Metric reporting along with partners.
Track the ongoing headcount and run-rate reconciliation, working with LOB leader and Business services/COO teams to ensure accurate financials.
Ensure optimal AU Mapping, coordinate hiring pre approval (New/Backfill) and any necessary transition activities
Support the WIMT India management team with various processes/ coordination tasks/ Tools update/ data tracking and maintenance as appropriate. Some examples are but not limited to Transitions processes and documentation, Hiring pre-approvals and documentation on relevant tools or systems, Team member onboarding D1P processes, head count tracking and reconciliation reporting, TRIMS/ Vendor management due diligence, Space tracking, and coordination of logistics related to team events.
6+ years of experience in developing / managing operational analytics, strategic relationships and coordination with business, Technology and service providers
Ability to influence outcomes and results; ability to connect numbers to scenarios and plans.
Strong communication skills
Excellent knowledge of the LOB vertical with strong leadership skills.
Strong exposure to EGS organization structure, policies and procedures
Market Skills and Certifications
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 55396BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo