The Indiana University School of Dentistry (IUSD) offers an extraordinary learning environment in which teaching, research, and community service come together in the best way possible for the preparation of tomorrow's dental professionals. The IUSD has 665 students, 110 full time faculty, 130 part-time faculty, 224 full time staff and 139 temporary hourly staff.
The Admissions Counselor represents the IU School of Dentistry to prospective students and organizations with the goal of increasing inquiries, that in turn convert applications into enrolled students. This position is responsible for proactive outreach for DDS, IDP, DH and DA programs.
This position is responsible for admissions application reviews, systems data inputs, management and maintenance, and admissions recommendations. Includes interactions with students, families, external organizations and within the University for information exchange, sharing and issue resolution.
Develops, implements and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
Some of the duties include, but are not limited to, the following:
Process applications for the DDS, International Dental Program, Dental Hygiene and Dental Assisting programs through the ADEA AADSAS, ADEA CAAPID and ADEA DHCAS Systems.
Work with the admissions committees to schedule and interview prospective students.
Collect and provide data on the admissions process to produce reports. Use data to assist in the admission decision-making process.
Guide prospective students through the admissions and enrollment process by answering questions regarding admissions policies and procedures for their respective programs. Counsel students who are not successful in their first application attempt by offering suggestions on strengthening their applications.
Work with the Director of Admissions and collaborate with the Office of Diversity, Equity and Inclusion to develop recruitment strategies for all programs and attract and enroll under-represented minority candidates and other groups to recruit and enroll a diverse student body.
Conduct information sessions and arrange tours both in-person and virtual. Plan and participate in off-site recruitment events at high schools and colleges. Develop presentations and speak with prospective students and undergraduate advisors.
Bachelor's degree and two years of related experience with admissions and recruitment.
Knowledge of principles and processes for providing customer service. Knowledge of administrative procedures including managing files and records and organizing office procedures. Excellent ability to effectively communicate and exchange information with a wide diversity of individuals and groups. Well-developed presentation skills. Active listening and critical thinking skills. Good interpersonal skills and a customer service orientation. Computer skills, including proficiency with Microsoft Office Word, Outlook, Excel and PowerPoint. Ability to learn and activate new electronic processes as these are developed. Ability to work on concurrent tasks, and to work efficiently and accurately with constant interruptions. Ability to problem solve and use good judgment. Ability to question and to ask for clarification if, and when, required. Ability to network and develop professional relationships with prospective students, their parents, and other professionals in the admissions process.
Experience in a professional school. Proficiency in Spanish.
Working Conditions / Demands
Must be able to lift 20 pounds for recruitment events. Extensive telephone use. May need to travel off-site for recruitment events. Attend meetings across campus, and communicate with various individuals in leadership positions. Use of a computer for the majority of shift, regular attendance and compliance with IUSD immunization policy. Ability to work evening and weekend hours on occasion. Some local travel may be required.
Must be able to perform the essential functions of the position with or without an accommodation.
Downtown Indianapolis, Indiana
Salary Plan: CL
Salary Grade: 08
Job Function: Student Services
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.