Job Summary: The Patient Financial Counselor educates and assists patients with making informed decisions about payment options and financial arrangements regarding their medical bills. Serves as the liaison between patients and their insurance companies to coordinate payments and answers questions from both parties.
Classification: Full-time, non-exempt position with benefits.
Major Job Responsibilities/Essential Functions:
Provide information to patients on costs, payment methods and alternatives to payments/financial assistance.
Assist patients to navigate through various facility and provider bills.
Provide answers to reimbursement questions regarding health plan eligibility, benefit issues, co-pay requirements and medical referral requirements.
Monitor and collect the financial responsibilities of patients seeking financial counseling.
Prepare estimates of procedures, calculates payments, and inform patient of acceptable arrangements on balance, both current and previous.
Negotiate and strategize patient payment arrangements.
Appropriately document and report payment information, update patient account and balances.
Establish contract and payment plan with self-pay patients.
Comply with current rules, regulations, policies and procedures.
Other duties as assigned.
Bachelor’s degree in healthcare preferred.
Comprehensive understanding of accounts receivable management in a healthcare setting required.
Excellent understanding of medical terminology and orthopedic coding.
Ability to make independent decisions and exercise discretion when working with patients and insurance companies.
Excellent analytical and problem-solving skills.
Strong verbal and written communication skills.
Health Insurance (medical, dental, vision)
Retirement Plan match up to 4%
Four weeks of Paid Time Off (PTO) in year one
Short and Long Term Disability Insurance
Referral Program Incentive
Internal Number: 9
About The Steadman Clinic
The Steadman Clinic has some of the best trained and most experienced physicians in the field of sports medicine and orthopaedic surgery. They are experts at diagnosing and treating orthopaedic and sports medicine problems. In addition, the clinic's treatment techniques are on the leading edge, utilizing progressive programs designed to achieve optimal results with physician, patient and therapist working as a team toward the goal of full recovery.When surgery is necessary to correct an orthopaedic disorder or injury, our clinics have state-of the-art operating suites standing nearby. Equipped with the most advanced instrumentation and equipment, these operating rooms are staffed by a highly trained group of nurses who assist the physicians during surgery, and monitor patients in the recovery room. If surgery is recommended, the operative plan and the recovery process are thoroughly explained to the patient by the physician.The physicians at The Steadman Clinic believe that physical rehabilitation is an integral part of successful recovery, whether it is used as the primary treatment for a disorder, or follows a surgical procedure to enhance the healing process. With this in mind, ...physical therapists and physicians design individual exercise programs for each patient, so that optimum recovery is achieved as soon as possible.Join our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations. The Steadman Clinic- Keeping People Active www.thesteadmanclinic.comhttps://youtu.be/HkYOmkVWos4