Germanna Community College is a public, open access institution of higher education in the Virginia Community College System with a Fredericksburg Area Campus in Spotsylvania, a Locust Grove Campus, and several off-campus centers. Located in north central Virginia we are close to the nations capital and to Richmond, as well as the Blue Ridge mountains, the Chesapeake bay and the Atlantic ocean. As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania, and Stafford. The College is a dynamic learning organization that serves as a regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna is seeking a qualified candidate to serve as Financial Aid Advisor on our Locust Grove campus and/or to work remotely. The successful candidate will counsel and advise students and families with financial aid options and will process federal, state and institutional financial aid applications in accordance with federal, state and college regulations. Major Duties and Responsibilities: •Provides customer service by answering inquiries from students, families and staff regarding all aspects of the federal, state and institutional financial aid programs •Run and review system queries •Complete financial aid verification and verification follow-up •Primary person for monitoring and responding cases in our Student Support Center •Complete Consortium Agreements •Presenting Q&A financial aid information sessions to either in-person and/or virtual classrooms •Cover other campus/centers either in-person or virtually Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
•Associate degree or equivalent experience •Strong customer service and interpersonal skills •Strong oral and written communication skills •Ability to explain complicated, detailed information to students and families in an easy to understand method. •Ability to understand complex government regulations and provide information to potential students, co-workers and college administrators •Experience working independently with minimal supervision and as part of a team •Knowledge of Microsoft Office 365
Internal Number: 27010
About Germanna Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.