The Rutgers School of Business–Camden offers several Online Programs within its undergraduate and graduate degrees. The candidate for this position will be responsible for managing the school's online programs in the areas of recruitment, application, academic advising, registration, retention, and graduation. In consultation with the Associate Deans and Dean, the position will develop, implement, and evaluate new and existing program policies and services to best serve the students and the school. In addition, the position will be the lead in developing certain third-party relationships to assist with recruiting and retention, as well as internal (campus and university) relationships regarding admissions, financial aid, career coaching, and other student and program support services.
This position reports directly to the Associate Dean for Graduate Programs, with a strong indirect reporting line to the Associate Dean of Undergraduate Programs. This individual will supervise the advisors and other support staff for the Online Programs. The position is responsible for preparing and presenting accountability and program progress reports to the Dean, Associate Deans, Area Heads, and Directors. It is expected that the person in this position will be able to work independently as well as within a team with broadly defined work objectives.
Minimum Education and Experience:
Requires a bachelor’s degree related to business and/or higher education counseling or an equivalent combination of education and experience.
Required Knowledge, Skills, and Abilities:
Requires a bachelor’s degree related to business and/or higher education counseling or an equivalent combination of education and experience that demonstrates knowledge and understanding of student development and program management, particularly of online programs and a minimum of five years of relevant experience in higher education; excellent communication skills; and computer literacy.
Masters degree preferred. An advanced knowledge of current trends and theories in academic advising is preferred in this position. Continued participation in appropriate professional development activities, including but not limited to NACADA membership and conference participation is expected. Experience working with undergraduate and/or graduate students; the ability to work successfully and effectively with diverse student populations, including but not limited to first generation, socio-economically disadvantaged college students, commuter and adult students; student learning outcomes, recruitment, and assessment experience; and experience developing initiatives and programs to recruit students and to support student success. Experience with developing and implementing advising strategies to improve retention is preferred.
This candidate uses Microsoft Access databases on a daily basis, as well as Excel and Word. The candidate also regularly uses Rutgers University’s programs, including, but not limited to: RUTADMIN, ImageNow, Course Scheduling System, Degree Navigator, and e-College, among others
Physical Demands and Work Environment:
Availability to work evenings and occasional weekends.
Salary: Starting salary will be commensurate with experience and within departmental budgets.
Posting Number: 20ST1847
Location: Rutgers University-Camden
Internal Number: 121010
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.