This announcement is posted as available position openings occur. New positions will be held open for a minimum of five days from the date of posting. Repeat postings may be closed at any time. Employment is contingent upon new employee providing documents verifying United States citizenship, or for aliens, documents verifying legal permission to work in the United States. According to position requirements, passing a background check and/or a functional capacity test may also be required. For further information, please call 909-607-7816, view our Web page at www.cgu.edu or inquire in person at the Human Resources Department, 150 East Tenth Street, Harper 118, Claremont, CA 91711.
Claremont Graduate University (CGU) is seeking a highly professional and experienced individual to serve as an Admissions Counselor. The position is responsible for assisting in the planning of an admissions program that attracts, admits and enrolls an academically strong, culturally diverse and socially conscious graduate student population to meet Claremont Graduate University’s enrollment goals. This position is responsible for assisting with campaigns to generate interest, inquiries and applications; facilitating the internal review of applicant files; and ensuring the efficient processing of decisions based on established institutional admission standards. The position will support recruitment and admissions staff in all functions of the admissions process.
This position will collaborate with departments across campus to support recruitment and enrollment initiatives. This includes serving on designated university and/or consortium committees.
This position reports to the Director of Admissions or designated member of the enrollment management team.
The regular hours for this position are 8:30 a.m. to 5 p.m. Monday – Friday. Hours and days may vary due to needs of the University, School, and/or department. Occasional evening or weekend work may be required to support outreach and events.
Coordinates application/admission functions of applicant pools; in a timely fashion, responds to written and verbal requests for admission information and interfaces with individual program staff and faculty as established procedures require; receives and takes responsibility for applications and supporting documentation; evaluates applications for admission review, tracks progress of applications, and submits admission decisions where appropriate.
Uses the CRM system to track and document all forms of communication with prospective students.
Provides analysis and data on historical and current applicant pools for the purpose of informing recruitment strategy; updates executive leadership, faculty and admissions committees regarding the quality of applicant pools under consideration.
Works collaboratively with recruitment and admissions staff members to derive best practices in admissions and enrollment strategies.
Works with the admissions and recruitment team to process fellowship recommendations, track fellowship spending and keep abreast of available internal and external funding resources. Understands and adequately conveys value proposition messaging.
Works with program staff to ensure that information for prospective students is current and accurate on the website, and inclusive of a meaningful alumni presence.
Assists in the planning and implementation of admissions related events such as: Open House, New Student Orientation, Information Sessions, and school specific activities including, but not limited to guest lectures, alumni visits and conferences. May also do some outreach, such as attend college fairs.
Invites alumni to appropriate university, school, or departmental related events. Works cooperatively with the Advancement Office to ensure that relevant special events information is publicly available to alumni.
Schedules and conducts campus tours for prospective students and campus guests. May also represent the university at local area graduate fairs.
Attends admissions staff meetings and university of school staff meetings as assigned. Serves on committees as requested.
Completes special administrative, research and contact campaign projects as needed.
Performs other duties as assigned by supervisor.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.
Strong communication, interpersonal, and presentation skills (verbal and written).
Ability to work independently and as an integral part of a team.
Proficient in MS Office/systems (MS Word, Excel, PowerPoint).
SIS (PeopleSoft) and CRM (Slate) proficiency preferred.
High energy and passion for admissions and new student recruitment.
Creativity, self–confidence, and flexibility.
Ability to understand, adapt, and articulate CGU’s culture to an external audience.
Ability and willingness to travel locally.
A Bachelor’s degree or any combination of education and experience that provides the required knowledge, skills, and abilities. Two years of related experience required within a college or university setting or any combination of experience in similar settings. Excellent customer service experience required. Must possess a valid California Driver’s License and meet CGU’s authorized driver’s requirements. Successful completion of criminal background and DMV checks required for final candidate.
OTHER: May be expected to do some lifting and extensive walking for events (e.g., set-up/break-down of events; campus tours). Some tasks may be performed off-campus.
APPLICANTS ACCEPTABILITY FOR POSITIONS REQUIRING USE OF A COLLEGE VEHICLE IS CONTINGENT UPON A DRIVING RECORD ACCEPTABLE TO THE COLLEGE’S AUTOMOBILE LIABILITY INSURANCE. PROMOTION FROM WITHIN IS ENCOURAGED WHENEVER QUALIFIED EMPLOYEES OF CLAREMONT GRADUATE UNIVERSITY ARE AVAILABLE. INTERESTED EMPLOYEES ARE URGED TO CONTACT THE DIRECTOR OF HUMAN RESOURCES IF QUALIFIED FOR ANY OF THE ABOVE OPENINGS. PLEASE DO NOT CONTACT DEPARTMENTS DIRECTLY.
Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, place of national origin, sex, age, sexual orientation, or physical handicap in its employment practice and in admission of students to educational programs and activities in accordance with the requirements of Title IX of the Education Amendments of 1972 and other applicable laws. Claremont Graduate University is committed to affirmative action in employment practices regarding ethnic minorities, the physically handicapped, Vietnam-era veterans and women.
The Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and Claremont University Consortium, which provides shared institutional support services, is reminiscent of the Oxford-Cambridge model. The undergraduate colleges include Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College. The two graduate institutions include Claremont Graduate University and Keck Graduate Institute.