Located in Ithaca, NY, Cornell University is a bold, innovative, inclusive, and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries, hundreds of disciplines, and a diversity of global cultures, backgrounds, experiences, perspectives, and ideas.
Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw--within the college, Cornell Tech in New York City, and Cornell University broadly.
The School of Hotel Administration at Cornell University is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality--marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.
The Office of Student Services serves as an essential nexus between the Hotel School's students and its faculty and staff, overseeing all aspects of the student experience. The Student Services team is responsible for academic advising and student support for approximately 950 undergraduate and 170 professional students for the School of Hotel Administration (SHA). This group encompasses Undergraduate Advising, Graduate Programs, the Registrar's Office, Diversity & Inclusion, as well as Student Activities & Events.
The Academic Accommodations Manager will be an integral and vital team member in the Office of Student Services for the School of Hotel Administration. This newly created position will advise and support the growing number of students approved for various accommodations. This is a highly sensitive position in the Office of Student Services that requires confidentiality and adherence to FERPA, Cornell University and Hotel School policies.
This position has three key responsibilities:
1) Support and advocate for students with academic accommodations of all types. Specific responsibilities include:
Provide programmatic, consultative, and/or supervisory support to students with documented academic accommodation needs and develop students' self-advocacy skills.
Manage academic accommodation support, including education of student disability/accessibility policy and adherence.
Obtain student accommodation documentations and handle sensitive and confidential matters and information with appropriate discretion and judgment.
Review and respond to cases requiring action and/or interpretation, and refer students with accommodation documentation to Student Services Advisors for tutoring, study strategies, and other enhanced skill development as appropriate.
Develop additional accommodation programming to support specific populations as determined by regular needs assessments. Assist students in obtaining adaptive tools and technologies as determined by their accommodation documentation.
Promote the various services, programs, etc. Cornell offers related to academic accommodations/accessibility via presentations to groups, attending resource fairs, designing basic materials, etc.
Provide consultation to faculty and staff on best practices for supporting students with documented accommodations.
Promote the inclusion and retention of students with documented accommodations as valued members of the Hotel School community.
2) Manage the provision of academic accommodations to students enrolled in School of Hotel Administration courses. Specific responsibilities include:
Establish and manage the School's testing facilities.
Schedule and arrange appropriate proctoring for examinations for students with documented accommodations.
Hire, train, and set performance expectations for temporary staff and/or student employees as needed/available. Supervise and/or deliver the application of established accommodation policies and practices in a functional area; may supervise assigned staff.
Coordinate with faculty and academic administrative staff to securely obtain and return examination materials in a timely manner.
Develop and maintain accurate records in a confidential manner in keeping with FERPA and ADA requirements.
Periodically collect data related to usage and outcomes and perform related research to provide subject matter response to inquiries that support college/unit programs.
3) Serve as the liaison between the Hotel School and supportive entities across Cornell on matters related to academic accommodations.
Identify and collaborate with campus constituencies to support best practice standards, involving somewhat complex interpretation and application of regulations, policy, and practice to resolve questionable cases and participate in the development of academic accommodation practices.
Bachelor's degree required.
At least 2 years of experience or equivalent working with students in a higher education setting.
Strong knowledge of academic accommodation practices, policies and regulations (FERPA, ADA, Section 504A).
Ability to work successfully with faculty, staff and administration across complex organizations.
Utmost respect for student privacy and equitable treatment and access.
Must demonstrate sound judgement, creativity, problem-solving, and the ability to work independently, within a team of professionals.
Strong interpersonal skills with a commitment to diversity, equity and inclusion.
A master's degree in education, student counseling, business or related field. Familiarity with business education.
This position is full-time and is eligible for benefits. Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. For more benefit information, follow the link: Cornell Benefits
This position will be based on campus in Ithaca, NY.
If interested in this position please apply ASAP as the need to fill this position is urgent. It is highly encouraged to include a cover letter in your application so we can better understand your interest in the position.
No visa sponsorship is available.
No relocation assistance is available.
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University Job Title:
Advising Associate I
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.