The Student Success Coach II is expected to develop supportive relationships with students and aid them in achieving their educational goals by teaching them the skills needed to make informed decisions and by providing academic counseling services when appropriate.
Essential job responsibilities include:
Create supportive relationships with students and develop those relationships throughout the students’ affiliation with the college.
Assist students in establishing an academic plan and setting educational goals for success.
Serve as primary student retention and outreach point of contact.
Provide time-based interventions and coaching to students.
Support students in addressing problems and connect them with appropriate support services.
Teach students how to navigate campus and community resources, both on-campus and online.
Engage and support students outside of appointment times via email, phone or other college-approved mediums..
Educate students about the college curriculum and the relationship between degrees and careers.
Empower students to develop their own class schedules and manage course additions and withdrawals.
Mentor students on academic probation or suspension and provide guidance in developing a success plan.
Maintain contact and consultation with deans and faculty regarding any issues related to curriculum.
Serve on any relevant committees or special projects as approved by the Director – Student Success.
Develop and promote educational programming, literature and outreach geared toward student mental health and social services.
Network with community resources, specifically in counseling and social services related areas to ensure students are referred to appropriate community resources.
Must have the ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year. Employment is contingent upon the successful completion of a criminal background check and drug screen. Starting salary will be commensurate with education and experience and will be no less than $55,929 per year with an excellent benefit package. The full position description, qualifications and application can be accessed at www.llcc.edu/hr. Interested applicants should apply online no later than October 14, 2020.
Minimum qualifications include:
Master’s degree in Counseling or closely related field
At least three years of counseling experience is required, preferably in college environment
Ability to research information for problem solving
Ability to work independently and use professional judgment to make decisions
Demonstrated ability to work with a diverse population and varying educational levels
Ability to collaborate with appropriate stakeholders
Detail orientation, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills
Knowledge of basic computer programs and Microsoft Office
Ability to work with and maintain strict adherence to confidentiality standards
Preferred Qualifications include:
Experience in a community college setting.
Continuing education in mental health issues and expertise in assessment tools for career counseling.
Licensure as a Licensed Professional Counselor and/or Licensed Clinical Professional Counselor.
About Lincoln Land Community College
Our outstanding team of full- and part-time faculty and staff serve 17,000 credit and non-credit students over a 4,000 square mile district, the biggest in the state of Illinois. The main campus, one of the most beautiful and growing campuses in Illinois, is located in Springfield, the vibrant capital city of Illinois. Springfield is centrally located between Chicago and St. Louis and is home to the Abraham Lincoln Presidential Library and Museum as well as numerous historic sites and cultural events. Join our team of outstanding employees and be a part of something bigger!