Summary of Duties: This position has primary responsibility for day-to-day contact, advising and guidance of students, faculty, staff, and parents in all areas of Student Financial Services. Position will provide support to the department's multi-faceted student success initiatives and communications area. Programmatic duties involve financial aid and scholarships programs and processing, client services facilitation, utilizing award adjustment, professional judgment, and needs analysis skills. Additional duties include but are not limited to training support and communications content development and editing for department print publications, website, and social media. Other duties also include: participating in recruitment and outreach events, and providing presentations to a variety of groups.
Position duties and responsibilities will be performed in support of the office vision, mission and values as well as institutional mission and goals.
Required Qualifications: Positions require a Bachelors degree and two (2) years of professional work experience in student services or related education/experience. A Masters degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.