Netsync is a highly innovative, IT systems integrator that strives to improve our customers’ business. Our greatest assets are our employees, who allow the organization to deliver unprecedented customer satisfaction using some of the world’s most advanced IT solutions. We are continuously seeking new talent to join Netsync’s family of passionate and industry-leading team members. People who thrive at Netsync are motivated toward excellence, have a competitive spirit and winning attitude, are passionate about customer satisfaction, and place a high value on teamwork and ethical behavior. We offer a work environment that is flexible, with an excellent opportunity for career development, and a competitive compensation package.
Netsync is looking for an experienced Security Solutions Architect who thrives in a fast-growing, team-centered work environment with a strong technical background and solves business challenges with advanced technical solutions.
Roles and Responsibilities:
Design complex Collaboration solutions to fix a diverse range of business problems for a large variety of customer verticals, using the best technology solutions to meet specific business needs
Assist in the business development life cycle by serving as a Subject Matter Expert to identify and qualify current Collaboration offerings and validate emerging product offerings
Assist in the development of Collaboration sales positioning and go to market strategies and deliver sales enablement training to localized sales teams
Become the customer’s trusted technical advisor on major projects for key accounts, and establish a relationship with customer independent of the account manager
Maintain a professional demeanor when dealing with the customer; interact at all levels within the customer organization
Discuss customer business goals, and provide evaluation and direction in both operational processes and technical architectures
Lead the development of formalized Collaboration solution methodologies and delivery strategies
Write proposals, reports, and general project documentation
Develop and maintain vendor relationships within the Collaboration Channel
Build and maintain a repository of deliverables, methodologies, and business development documents
Development of the level of effort and cost estimations for completion of product solutions
Development of Statement of Work documentation for the completion of product solutions
Location: San Antonio, TX or Austin, TX
Education: Bachelor’s degree or equivalent in related field experience
5+ years of advanced Collaboration design and implementation experience and customer-facing solution-based selling. Proven work experience dealing with major customer accounts
Collaboration specialized level in multi-vendor and product technologies. CCNP-Voice certified or actively pursuing, or other CCNP-x certification, CCDP preferred, minimum of CCDA. Multiple higher-level certifications, and cross-trained on other non-Cisco vendors products, such as Zoom, Attendant Console, Fax servers (complimenting 3rd party products to Cisco collaboration).
Strong knowledge of core technology services and design of the most complex solutions across a broad range of customer verticals
Mastery of network protocols and design
Mastery knowledge of Collaboration technology services and design of the most complex solutions across a broad range of customer verticals
Mastery knowledge of Collaboration Upgrade components and requirements
Mastery knowledge of Collaboration video portfolio preferred
Strong ability to interpret customer Collaboration challenges and issues and be able to translate into technical solutions
Broad-based technology understanding and competence in multiple technologies and solutions
Strong understanding of Data Center technologies and how they apply to the underlying Collaboration Infrastructure compute/storage design
Ability to apply knowledge of sales strategies in behavior and communications throughout the duration of the sales cycle
Ability to work in complex situations and implement more creative solutions into their designs, and to proactively solve problems and suggest solutions
Ability to integrate all business processes to optimize opportunity, profitability, and productivity
Mastery of presenting complex solutions to a variety of technical and non-technical audiences
Ability to listen and communicate orally and in writing to technical, non-technical, and executive customer contacts
Ability to interact across a broader range of customer contacts, and to guide other employees with their customer interactions
Strong understanding of business principles, key drivers, and business models
Ability to act as a coach and mentor to others
Netsync is an NMSDC-certified minority business enterprise (MBE), a federally certified woman-owned small business (WOSB), and a HUB-certified value-added reseller (VAR) specializing in the implementation of comprehensive IT lifecycle solutions for a wide array of organizations.
By utilizing our progressive Design, Build, Deliver and Manage methodology, Netsync’s team of seasoned, talented engineers and solutions architects deliver tangible business value to every project they deploy. This methodology and philosophy enables them to tailor solutions for each client based on budgets, desired business outcomes and timelines.
Netsync is a Cisco Gold Master Collaboration, Master Networking, Master Security and Master Service Provider Partner, an HP and Intel Platinum Partner, and the holder of certifications and specializations from many of the industry’s leading technology manufacturers. Our talented engineers and solutions architects have extensive experience performing large-scale implementations and deploying complex IT solutions for K-12 and higher education institutions, civic organizations, municipalities, government agencies, and corporate clients across several industries..., including energy, healthcare, retail, and financial services.
Based in Houston, TX, Netsync uses a blended approach that is both consultative and collaborative. We work with our clients to assess their needs, architect innovative technology solutions to meet those needs, and offer 24/7 access to our team of engineering experts who exceed clients’ expectations. This approach has earned Netsync numerous customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients.