Admissions & Financial Aid - Pennsylvania-Pittsburgh - (20004864)
The University of Pittsburgh Office of Admissions and Financial Aid is seeking a qualified Enrollment Services Manager (ESM). This position is responsible for the strategic and operational management of responsibilities, activities, and services related to the successful recruitment, selection, enrollment, transition, and retention of prospective undergraduate students to Pitt.
Responsibilities include serving as a member of the undergraduate admissions committee; making admissions decisions; managing a recruitment territory that includes daily decision making concerning where and when to focus individual time and resources with regards to planning, selection and coordination of visits to high schools, college fairs, community based organizations, community colleges, etc. within that territory, prospect generation, and application and yield enhancement management; working in collaboration with the various academic and support units to plan, develop and coordinate programs and services that assist students in the successful completion of their academic and out of class experiences. Responsibilities also include developing policies for recruitment and other programs to internal and external constituents, implementing quality improvement practices to support these policies, and resolving complex issues related to the entire spectrum of enrollment services.
The ESM creates and provides a wide array of counseling and consultative services to prospective first time first year, transfer, and current students and their families including representing the University at recruitment and enrollment outreach events, advising on the admissions and/or enrollment processes, evaluating credentials, and making admissions decisions of student applications for undergraduate admission. The ESM is responsible for monitoring, tracking and reporting on various statistics and making adjustments based on their analysis of these statistics, and coordinating with other University departments to provide needed services; developing and presenting information in a variety of forums including campus visitation programs, coordinating with high schools and community groups, as appropriate; coordinating and initiating communications and engagement opportunities for his/her recruitment territory including admission recruitment, outreach, prospect development and generation, application review and management, and other special projects. The ESM is required to routinely make independent decisions and judgments as well as apply critical thinking skills in making admissions decisions, counseling students and families appropriately, and territory management decisions that directly impact Pitt's ability to successfully enroll each year's incoming class. An ESM represents the University to a variety of audiences including students, families, high school and community college counselors, and community based organizations.
The ideal and successful candidate will understand, support, and embrace the benefits of a diverse campus community and value the perspective of others. The ESM must be willing to travel to visit prospective first time first year and transfer students, families, high schools, community colleges, and community based organizations. Requires additional travel within the continental US for strategic, operational, recruitment and/or other meetings. Position requires a valid driver's license and a good driving record.
Bachelor's Degree or equivalent education and experience; good communications, organization, decision-making skills, and knowledge of admissions and financial aid procedures. Required to work independently on a daily basis as well as with a team to meet overall enrollment objectives. Attention to detail is a must. Valid driver's license and a good driving record.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets
Assignment Category: Fulltime-Regular
Job Classification: Staff.Student Services.II
Minimum Education Level Required: Baccalaureate
Minimum Experience Level Required: 1-2 years experience
Work Schedule: M-F, 8:30 am - 5 pm. Employee may be required to work early morning programs, evenings, and weekends.
Hiring Range: TBD Based on qualifications
Relocation Offered: No
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents: Resume, Cover Letter
Internal Number: 20004864
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.