Initial Review Date (IRD) The Initial Review Date (IRD) for this position is: 09-08-2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement UCSC Resource Centers offers counter-spaces for students who are queer, trans, non-binary, womxn, and people of color, and engages the broader campus about issues and challenges facing our communities. The Resource Centers impact institutional policies and campus climate, and RCs offer programs and services to foster students' personal and professional growth, through community-based leadership development. The Resource Centers' vision is for students to feel fully affirmed in their diverse and intersecting identities, empowered in their academic success, and graduate with a sense of belonging. Resource Centers include the following units: African American Resource Center, American Indian Resource Center (AARCC), Asian American/Pacific Islander Resource Center (AA/PIRC), El Centro: Chicanx Latinx Resource Center, Lionel Cantu Gay, Lesbian, Bisexual, Transgender, Intersex Resource Center (Cantu Queer Resource Center), and the Women's Center.
AA/PIRC Mission Statement
The Asian American Pacific Islander Resource Center (AA/PIRC) established in 1999, provides and enhances opportunities for developing leadership, building a stronger sense of community on campus, and linking students to community service opportunities. Ultimately, AA/PIRC offers education and dialogue on issues affecting Asian American/Pacific Islanders toward addressing students' multiple and diverse academic, social, cultural, and other co-curricular needs. Students can also gain leadership experience through the AA/PIRC Internship, volunteering, and / or participating on student program.
Involves planning, developing, implementing and advising on programs, services, activities and processes for students in their non-academic life at the university, including residential life, public service, student conduct and judicial affairs, identity-based matters, sexual violence, leadership development, student government, student businesses, student organizations, and other student resource center areas.
Under the general supervision of the Asian American / Pacific Islander Resource Center Director, the Program Coordinator will coordinate multiple programs, provide substantial administrative support, and perform supervisory duties of student interns for the Asian American / Pacific Islander Resource Center. The Program Coordinator will work with specific student populations, primarily Asian American / Pacific Islander, and issues as they relate to academic success and personal development in a comprehensive university setting. The incumbent will also assist in developing and executing co-curricular, academic, educational and collaborative programming amongst all the Resource Centers in partnership with other Division of Student Success units and academic departments, with particular focus on AA/PIRC programs. Resource Centers include African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American / Pacific Islander Resource Center (AA/PIRC), El Centro: Chicanx Latinx Resource Center, Women's Center, and Lionel Cantu Gay Lesbian Bi Trans Intersex Resource Center (Cantu Queer Center). Using professional student services theories and concepts, performs a limited range of duties and responsibilities within a Student Life program. Works independently to provide information and interpretation of clearly defined policies, procedures and regulations. Receives direction regarding more complex issues and / or program(s). identifies individual student needs for programs and services and advises on appropriate programs and resources.
Pay, Benefits, & Work Schedule Salary Information: $20.35 - $22.75 / Hourly. Salary commensurate with skills, qualifications and experience.
Provide essential support services for a student program(s) and / or provide basic academic support services for the AA/PI communities at UCSC.
Assist Resource Center Directors and Specialists in producing and promoting large-scale events and project management, with particular focus on programs and events out of AA/PIRC, such as contacting guests and coordinating travel, schedules, and day of program volunteer coordination and logistic details.
Plan and coordinate logistics for Resource Centers collaborative programs and activities, such as Student Leadership Institute, the AA/PI Fall Community Mixer, Resource Center welcome events and mixers, Resource Center leadership retreats, Big Break, ERC Open House, Comedy Night, AA/PI Heritage Month and annual Year-End Ceremonies.
Plan and coordinate specific cultural activities aimed at outreach, recruitment, and retention of historically underrepresented students within AA/PI communities.
Develop and oversee community service projects; handle all aspects of program coordination, including finances, fundraising, speaker / facilitator relations, content development, publicity, and necessary materials.
Evaluate programs in writing, including statistical data; report regularly on content and success of programs.
Maintain relationships with internal and external organization's stakeholders, particularly internal and external organizations that serve AA/PI communities, important to program success.
Plan and coordinate collaborative programs with campus units, academic departments and student groups.
In partnership with other professional staff at AA/PIRC, co-develop and implement training for various campus units, including residential staff, student groups, and classes.
25% - Advising and Supervising Students
Provide transactional advising and guidance to student leaders participating in the AA/PIRC internship programs, student government, co-curricular programs and / or organizations on non-sensitive issues. Facilitates student development in leadership, communication skills, project coordination and in establishing goals.
General supervision of student workers, volunteers, and interns; provide training, orientation, supervision and evaluation of student staff and volunteers who work on various projects in collaboration with the AA/PIRC Director, Graduate Student Coordinator, and other AA/PIRC staff.
Assist in selection, hiring and training of student interns and volunteers.
Maintain commitment to recruitment and management efforts that will support the achievement of campus / departmental affirmative action goals and enhance staff diversity.
Recruit, train, and coordinate volunteers for large-scale programs, including creating Google forms, communicating with students, support with publicity and assigning tasks.
Advise AA/PIRC Interns on program development, learning outcomes, and project management.
Under the guidance of the AA/PIRC Director, RC Directors, or RC specialists, resolve non-complex individual cases regarding student affairs or student life.
Advise individual students and student staff / interns on academic, career, and personal issues; make needed referrals; develop and update referral listings.
Monitor student intern academic performance and maintain accurate grade reporting information.
20% - Administrative Support
Serve as an advisor to a small student service operation, which may include training students and staff, preparing budgets, and fiscal analysis.
Represent the AA/PIRC Director at relevant campus committee meetings; serve as primary administrative support for staff and committees requiring staff participation; responsible for minute preparation during weekly professional and student staff meetings.
Supervise and maintain student intern schedules, work logs and chore tasks within the space, as needed.
Coordinate AA/PIRC staff and student participation and schedule for on campus resource fairs.
Develop and maintain comprehensive knowledge of campus and unit policies, procedures and regulations related to unit programming; furnish such information as necessary and make referrals as appropriate.
Establish work standards and office procedures and ensure consistent application, in consultation with the AA/PIRC Director.
Manage facilities, reservations, office supplies, and equipment.
Assist in fiscal management, including creating and closing Purchase Orders, reviewing encumbrances, and submitting necessary forms for purchases, reimbursements, and other fiscal matters.
Assist with the maintenance and staffing of the Ethnic Resource Centers Lounge and Front Desk, as needed.
May provide recommendations and suggestions for changes and / or development of new activities and services.
Assess programming needs; work with AA/PI communities to design and implement programs; develop programming with student organizations, colleges, resource centers, and other campus units.
Maintain databases of AA/PIRC internship program alumni, staff/faculty affiliated with AA/PIRC programs and student leaders from AA/PI groups.
Maintain archives of events; design materials to evaluate, assess, and maintain statistics and produce reports on programming events.
5% - Other
Other duties as assigned.
Bachelor's degree in related area and / or equivalent experience / training
Experience in creating, implementing, and publicizing diverse, successful, mostly low-budget large-and small-scale events
Excellent initiative, resourcefulness, and problem-solving skills
Excellent attention to detail
Excellent organization skills and abilities sufficient to independently establish priorities and complete concurrent assignments with frequent interruptions and noisy work environment
Strong cultural competency skills to engage with individuals from diverse backgrounds, particularly those with identities served by the Resource Centers
Experience working with diverse student populations, including student organizations, and campus departments and committees
Knowledge / understanding of diversity issues in higher education
Related administrative experience sufficient to provide support functions to the AA/PIRC Director and staff
Strong interpersonal and communication skills; ability to give, receive and record clear, concise information or directions (written and oral), facilitate discussions, and mediate conflict resolutions
Ability to exercise tact and diplomacy, sensitivity and helpfulness when interacting with students, faculty and staff from diverse cultural or socio-economic backgrounds or handling sensitive issues
Ability to produce detailed reports and documents; ability to analyze data, present findings, and suggest resolutions
Ability to learn policies and procedures from both verbal and written sources; ability to apply and explain office policies and procedures with consistency
Knowledge and experience using standard office computer applications such as Google Email and Calendars, Word, Excel, database software
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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