Location: Hartford, CT Category: Staff Posted On: Wed Aug 5 2020 Job Description:
The Admissions Counselor position encompasses a full range of responsibilities for the daily internal communications and operations involved with the effective operation of the Pharmacy Admissions and Student Affairs Office.
The primary purpose of this position is to contribute to the timely and efficient management of the recruitment, admission, retention and student affairs functions of the Doctor of Pharmacy Program. Internal contacts include faculty, staff and students in the Pharmacy program, staff in the USJ Office of Enrollment Management, and other offices at the University level. External contacts include governmental agencies, select high schools, colleges and universities, pharmacy and other health professionals, professional pharmacy associations, students, and the general public. The incumbent must have the capability to learn and implement enrollment management best practices, office operations, University and School of Pharmacy knowledge, and effective sales and service techniques. This position requires an individual with a friendly, engaging personality who is enthusiastic, has a positive attitude, and a passion for the work. The candidate must also be customer service-oriented, with persistence, commitment, and the ability to motivate others.
Responsibilities (Include but are not limited to)
Effectively manage recruitment plans by analyzing data for target schools, events, and students for greatest recruitment effectiveness. Identify and cultivate relationships with internal and external constituencies during interactions both on- and off-campus.
Coordinate and contribute to the success of various student-visit programs designed to recruit targeted prospective applicants to the University.
In coordination with the Assistant Dean for Student Affairs, review applications for completeness and satisfaction of admission requirements to ensure that applicants meet criteria for admission to the Doctor of Pharmacy Program.
Successfully move students through the admissions process, evaluate applications, process admissions materials, and capture all information accurately into USJ's database.
Counsel prospective applicants on the admissions process and opportunities in the Doctor of Pharmacy Program. One-on-one admissions counseling to diverse populations is an important responsibility of this position.
Accurately process admissions data using the Blackbaud Slate, PharmCAS, and other software for pharmacy student inquiries and applications.
Create and maintain confidential student files, both electronic and hard copy.
Assist with the Admissions communication flow by opening, processing and distributing office mail and faxes, drafting correspondence and coordinating Admissions, maintaining and updating Pharmacy web pages, managing pharmacy social media accounts, and participating in monthly open house events.
Assist with front-end support by answering phones, greeting visitors, and interacting with prospective students, as needed.
When assigned, effectively manage a territory or recruitment plan by analyzing data to determine which schools, fairs, and students to strategically target and which territorial and recruitment strategies will be most effective in each market. Meet goals and objectives for this recruitment activity.
Generate special reports and lists using the appropriate software, when requested.
Participate in on- or off-campus and virtual recruitment events, as needed.
Follow up on inquiries from prospective applicants.
Work with Pharmacy Student Affairs organizations to plan events and activities.
Track and report mandatory community service that is performed by all pharmacy students.
Bachelor's degree in Counseling, Marketing, Management, Higher Education, Communications, or a related field and preferably three years or more of work experience in that field.
Well-organized, accurate, effective, and creative multi-tasker, pays attention to detail, able to prioritize and manage complex projects and priorities, and works with a sense of urgency.
Able to function independently while operating effectively within a team in a fast-paced, customer service environment with patience, flexibility, a positive attitude, and strong organizational, file management, analytical, decision-making, interpersonal, diplomatic, negotiation, leadership, and sales skills.
Proficient in computer software, including the Microsoft Office Suite and other programs.
Ability to maintain a high degree of confidentiality.
Flexibility to work some evenings and some weekends.
High level of customer service skills relative to students, staff and faculty.
Professional, courteous demeanor and appearance and the ability to work efficiently with students, faculty, staff, and administration to represent the Doctor of Pharmacy Program to the public.
Must have a valid driver's license and the ability to travel using a personal and/or rental car for recruiting purposes.
Cultural competency to work with diverse student and/or employee population
Commitment to the mission of the University of Saint Joseph
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
Salary is commensurate with qualifications and experience.
The University of Saint Joseph is building a culturally diverse faculty & staff and strongly encourages applications from women and people of color.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.