Senior Director, Strategy & Strategic Implementation Services (Durham, NC | New York, NY | Chicago, IL | Washington, DC | San Francisco, CA)
Please note that Arabella is searching for oneSenior Director, Strategy & Strategic Implementation Services in any of our five locations.
You are mission driven and action oriented. You love to get involved, and work as part of a team to accomplish something great. Any job is your job if it helps the team succeed, and you thrive on variety. Today, you’re looking for a role where you can use those traits to make a real difference in the world by advancing the most important social issues facing humanity today.
We seek a senior leader to help build and manage this growing team with a dedication to improving and advancing the social sector. In this role, you will use your experience and passion for professional services and managing top talent, including practice and content leaders on the Advisory team, to ensure service excellence and innovation, and to promote strong collaboration across multiple practice areas, particularly to service complex, multi-service scopes. Senior directors are standard bearers for quality and stay abreast of trends in the field to regularly improve services, inform training needs, and to hone sales strategy. Senior directors play an essential role on the Advisory team in designing and serving as senior lead on innovative and complex client projects, building strong client relationships, partnering with our sales team in business development, managing and growing team talent, and contributing positively to team and firm culture. This position reports to the Head of Advisory Services.
In addition to deep experience in philanthropy, we are looking for a senior director with a successful track record of leading and managing teams and with a demonstrated commitment to using equitable management practices and racial equity-focused approaches to partnering with clients to guide them through strategy development to strategic implementation to help thePost a Jobm achieve their philanthropic goals. You will need excellent facilitation skills, a client-service orientation, and excellent written and verbal communications skills. If you are leader who combines entrepreneurial spirit with an eagerness to help clients and a growing team of social impact-focused professionals accomplish greater good, then this job is for you.
Management, Training & Internal Strategy (~40%)
Manage a team of specialists advancing work in core practice areas of Strategy & Strategic Implementation
Bring staff together regularly to share lessons learned, trouble shoot across projects, share emerging trends, and evolve client service approaches further to better meet client needs
Contribute to the development, implementation, and management of key components of the team and firm’s strategic plan, annual objectives, and key business performance metrics
Inform team training needs and work with training and learning staff to develop training curricula to continually improve the service quality of our work
Identify hiring needs
Mentor, motivate, and supervise and develop staff on consulting engagements, with formal supervisory responsibilities likely
Client Service (~30%)
Guide teams through complex client engagements to ensure high quality, providing expert leadership on a portfolio of projects that may include strategy, grant-making, organizational design, donor collaborative design and management, implementation planning engagements. Areas of focus include program design, convening strategy, governance design, stakeholder management, and deliverable development.
Support teams in navigating scope shifts with an eye towards delivering quality service while also meeting project profitability goals.
Develop, manage, and grow working relationships with clients.
In the context of project work, train project team members and help develop their skills and talent with special focus on inclusive and creative facilitation and collaborative decision making.
Marketing and Business Development (~30%)
Work closely with the Sales team and with the Head of Advisory Services to achieve annual revenue targets and profitability goals
Help qualify early stage opportunities and prospects in partnership with Sales team
Serve as senior lead on proposals, including advising on scope design and pricing and closing the opportunity with the prospect
Inform firmwide business development strategy, including opportunities to launch new product and services and/or adapt existing services to new market segments
Help build Arabella’s visibility and professional network
Contribute to thought leadership
Represent the firm at conferences and events
Stay abreast of developments of the field and use this information to hone services and business strategy
About Arabella’s Advisory Team
The Advisory team is a collegial, client-focused, and impact-driven community that provides a range of strategic consulting services to institutional foundations, family foundations, corporate foundations, impact investors, and philanthropic individuals. Our team helps clients develop grant-making and impact investment strategies, implement programs and grant initiatives, conduct diligence, evaluate impact, and collaborate effectively with other donors and investors. Together, we work with many of the nation’s leading philanthropists, helping them achieve impact in education, health, international development, conservation, and more.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.
Working with Us
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers website to learn more.
To encourage work/life balance we offer flexible work options. At the time of this posting, we are working remotely due to COVID-19. Our physical offices are open spaces with cubicles and standing desks and informal work areas. Our salaries are closer to the range of a nonprofit and our benefits are excellent. You’ll start with three weeks of vacation, 80 hours of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to six federal holidays, you get to pick four more from a list of inclusive religious holidays and your birthday.
We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide a retirement plan, funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know.
We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.
We will review applications as they are received and look forward to hearing from you.
To be successful in this role you’ll need:
Graduate degree or equivalent work experience in relevant field (management consulting, professional services, philanthropy, public policy, nonprofit management, corporate social responsibility, etc.)
At least 12-15 years of professional experience with steadily increasing job responsibility and management and oversight experience
Deep knowledge of and experience in professional consulting services and/or the social sector. The ideal candidate has philanthropic consulting experience and has worked closely with donors of various types including with staff and leaders of charitable foundations, corporations, and high net worth families, couples, or individuals.
Experience with fundraising or business development and providing high-quality client service in a fast-paced, sophisticated environment.
Excellent communication skills, including writing and verbal communication skills, and demonstrated ability to structure large amounts of information into written documents that are clear and easy to understand, and/or into engaging client meeting facilitation plans.
Experience with strategy development and strategic planning at the programmatic or enterprise level
Proven ability to work with diverse audiences and stakeholders, facilitate meetings and conversations, and bring groups to decisions with a goal of excellent client service
Ability to manage and lead a complex project, to oversee and delegate to team members, and to meet deadlines, while creating a positive and inclusive team environment
Strong research skills and an understanding of how to guide teams in gathering, analyzing, and synthesizing diverse information from written documents and interviews
Proven ability to balance multiple priorities and projects with flexibility and an open mind
Ability to work independently and as part of a team
Experience designing and managing fast-moving, multi-funder donor collaboratives is a plus but not required
Our Core Competencies:
The ability to provide excellent service, including being able to effectively guide teams to building trusted advisor relationships with clients
The ability to make data-driven decisions about the development and execution of our service offerings and strategic positioning based on client experience, trends in the field and revenue patterns
The ability to manage equitably across direct reports and project teams; to model and foster a team-wide culture of inclusion, collaboration, and knowledge sharing; to demonstrate and model appreciation for significant team contributions; and to manage team dynamics
The ability to manage resources across team to ensure projects and goals are achieved, approve work plan changes and final deliverables, and communicate projects’ progress with critical stakeholders
The ability to establish and manage effective relationships with diverse stakeholders across the firm, including executive-level colleagues, and to foster a culture of courteous professional interactions
The ability to effectively communicate critical firm-wide messages, and to lead others in managing challenging conversations and developing complex communication skills
The ability to regularly engage in leadership development activities, and lead firm-wide initiatives that improve firm-wide learning
The ability to foster a team culture that encourages creative problem solving, and to ensure teams have resources and training to overcome complex challenges
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.