Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Medical School Security. This position is for the Medical School Campus.
This position serves as the primary leadership liaison with Washington University and School of Medicine Public Affairs workgroups to facilitate information sharing and consistent messaging during emergencies and crisis.� This position serves as an advisor to the Director on matters related to the dissemination of information to the campus community concerning the Department’s programs, policies, and issues.� Additionally, this position is responsible for managing the Website, social media initiatives, and graphic design for the Department and developing communication templates and products (both printed and digital) for university-wide public safety programs.
This position leads and manages the community preparedness engagement and emergency communications responsibilities for the Washington University Emergency Management Department as well as oversees the development of common outreach initiatives and communications products for associated public safety departments including the Washington University Police and Protective Services Departments.� Initiatives and programs for which this position has managerial oversight include but are not limited to university-wide emergency preparedness training and outreach initiatives for faculty, staff, and students including interaction with established “emergency preparedness coordinators” within university departments, management of staff who are responsible for development and dissemination of university-wide emergency management and public safety-related communications to both internal and external stakeholders, development and maintenance of communications policies and processes related to emergency management and public safety communications and the university’s emergency notification system (“WashU Alerts”), and oversight of the staff responsible for development and presentation of informational pamphlets, printed emergency preparedness materials, fact sheets, and other documentation as required by the office to aid in enhancing campus disaster preparedness and outreach education related to crime awareness and prevention.
This position works directly with staff, faculty and students to develop, implement, manage and continually improve programs that enhance the university’s ability to limit the impacts of natural, human-caused and technological hazards to the campus community, respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following any adverse event.� This position assists with coordination of daily emergency management functions for the department including maintaining the Emergency Operations Center (EOC) in a state of readiness for response and recovery efforts and representation of the Emergency Management Program at university meetings, organizational functions or civic engagements as assigned by the Director or Assistant Director.� This position is responsible for 24x7 on-call emergency support services to assist with preparedness, response, and recovery efforts when activated or assigned by the Director or Assistant Director.
PRIMARY DUTIES AND RESPONSIBILITIES:
Manages the Communications and Community Preparedness and Engagement Program Programs on behalf of the university.� Coordinates community emergency preparedness outreach activities and events to educate faculty/staff/students and assigns and manages appropriate staff to carry out scheduled functions.� Oversees the development and maintenance of community preparedness and campus disaster education initiatives as well as communications plans, policies and processes related to emergency management and public safety communications and the university’s emergency notification system (“WashU Alerts”).� Leads program activities and initiatives towards university-wide disaster resilience and effective emergency response and assigns and manages appropriate staff to carry out scheduled functions.� Develops videos and graphically designed printed materials to support the Emergency Management Department and its associated programs.
Serves as the primary leadership liaison with key WUSTL and WUSM departments, stakeholders and leadership to facilitate planning, preparedness, information sharing and effective coordination before, during and after emergencies and crisis.� Serves as primary leadership liaison with WUSTL and WUSM Public Affairs workgroups to facilitate information sharing and consistent messaging prior to and during emergencies and crisis.� Serves as an advisor to the Director on matters related to the maintenance, revision and dissemination of information to the campus community concerning the Department’s programs, policies, and issues.
Assists with coordination of daily emergency management functions for the department, including maintaining all campus Emergency Operations Centers and associated equipment and resources in state of readiness for response and recovery efforts.� Responsible for 24x7 on-call emergency support to lead communications functions related to preparedness, response, and recovery efforts when activated or assigned by the Director.� Responsible for performing duties as assigned as a part of the on-call rotation schedule for emergency management.� This position has responsibilities for potential activation of University alert/notification systems as well as service in assigned command-staff leadership roles within the organizational incident command system (ICS) structure during an emergency.� This responsibility may entail either physical (at a Washington University campus) or virtual (through the use of telephone, email, text messaging, or internet) support as deemed appropriate by the situation.
Leads and manages the staff responsible for communications and public information functions for the Washington University Emergency Management Department as well as common communications products for associated public safety departments including the Washington University Police and Protective Services Departments.� Manages the staff responsible for the development of communications products related to marketing and general emergency preparedness education initiatives on behalf of the emergency management and public safety/crime prevention workgroups including but not limited to printed materials, templates, presentations, guides/checklists, reports, pamphlets, fact sheets, etc. Oversees the staff who are responsible for social media and website management and upkeep for the Department; ensuring regular content and information updates and enhancements to provide an informative and user-friendly website that acts as a public face for public safety and a single source of emergency-related information to the university community.
Provides training, support and technical guidance (worksheets, templates, diagrams, etc.) on the topic of functional expertise and the usage of any associated emergency management program systems and tools including, but not limited to emergency planning/preparedness systems, business continuity and emergency response software tools that may be used by university faculty and staff responsible for essential functions.
Maintains department files related to emergency management and public safety at the direction of the Emergency Management Director, including, but not limited to: training records, emergency and continuity plans, preparedness training/education and outreach materials, policies and procedures, reports, emergency contact lists, and Emergency Management resource and equipment inventories and locations.
Performs other duties and projects as assigned by the Director related to the furtherance of the emergency management and public safety mission and vision.
Bachelor’s degree in emergency management, public affairs, communications, marketing or related field equivalent experience in emergency management in a comprehensive practitioner position specializing in communications and community preparedness engagement for a minimum of five years.
Completion of FEMA, National Response Framework and National Incident Management System courses (NIMS), Incident Command System courses (ICS 100, 200, 300, 400, 700 and 800).
International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) or ability, qualifications and commitment to achieve certification within one year of hire.
FEMA Certified Master Public Information Officer (MPIO) or ability, qualifications and commitment to achieve certification within one year of hire.
Master’s Degree in emergency management, public affairs, communications, marketing or related public safety field with a minimum of eight years of experience in a comprehensive practitioner position specializing in communications and community preparedness engagement with knowledge and experience in higher education emergency management.
Proficient in the development of printed materials and video products utilizing professional design software such as Adobe Illustrator, Adobe In-Design, Microsoft Publisher, Adobe Photoshop, Adobe Premiere, etc.
Strong skills in writing and graphic design.
Proficient in website design and basic HTML coding.
Ability to efficiently learn and utilize interactive planning and incident management tools such as continuity planning software, virtual incident management systems, emergency notification systems and National Weather Service tools.
Proficient in Microsoft Office products including Word, Excel, PowerPoint, Outlook, and Visio.
Ability to maintain required certifications and initiative to seek opportunities for professional development.
Ability to respond to work with little to no warning during emergency situations or inclement weather.
Ability to work under mildly unsafe and/or uncomfortable environmental conditions during an emergency with factors that could include but are not limited to exposure to temperature variations, odors, wetness, or dust, extended work hours, or lack of sleep.
Ability to deal courteously with University faculty, staff, students, visitors, or campus partners under stressful conditions.
Ability to coordinate with high-level staff positions within the University and outside agencies.
Ability to communicate complex topics with non-subject matter experts. Able to share expertise in a constructive and accessible manner.
High-level of understanding of all phases of comprehensive emergency management including preparedness, mitigation, response, and recovery.
Strong communication (oral and written) skills.
High-level interpersonal skills in order to gain consensus, compliance, and follow through from university partners.
High-level of knowledge and experience with emergency management standards of practice including but not limited to FEMA and the Emergency Management Accreditation Program (EMAP).
Ability to understand and work within a complex environment of multiple organizations and missions.
Strong critical thinking skills with the ability to manage complex projects and develop innovative solutions.
Ability to work in a team-oriented environment in a collaborative approach to continued development and enhancement of the emergency management program.
The hiring range for this position is $51,292 - $66,684 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.